Claudia Andrade
Peoria,IL
Overview
2027
2027
years of professional experience
Work History
Crew Team Member
Chipotle Mexican Grill
Peoria, IL
01.2015 - 12.2017
- Delivered exceptional customer service in fast-paced environment.
- Ensured food safety and cleanliness standards were consistently met.
- Collaborated with team members to optimize workflow efficiency.
- Trained new staff on operational procedures and best practices.
- Took orders, prepared meals, and collected payments.
Kitchen Manager
Chipotle Mexican Grill
Peoria IL
12.2017 - 01.2019
- Managed daily kitchen operations, ensuring high-quality food preparation and presentation.
- Trained and mentored staff on food safety
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Implemented training programs to enhance team performance and service quality.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Oversaw compliance with health regulations, maintaining a clean and safe kitchen environment.
Service Manager
Chipotle Mexican Grill
East Peoria, IL
01.2019 - 12.2019
- Ran both opening and closing shifts
- Managed all of the stations and crew members.
- Did inventory and schedules for the whole team.
- Did all of the interviews and completed new hire onboarding processes.
- Trained new hires and new managers.
General Manager Apprentice
Chipotle Mexican Grill
East Peoria, IL
12.2019 - 12.2021
- I had to do most of the tasks I had to do as a service manager, however I was training to become a general manager and run my own store.
- I did all of inventory, scheduling, cash handling, training and catering orders.
Room Service Ambassador
OSF Saint Francis Medical Center
Peoria, IL
01.2022 - 02.2025
- Took patients food orders, meanwhile following their specific diet.
- Delivered patients trays in a timely matter and picked up dirty trays.
- Filled out calorie count reports for patients who where on a calorie count diet.
- Stocked patient kitchens and pantries.
- Helped patients open items and set up trays.
- Trained new hires
Room Service Ambassador Lead
OSF St. Francis Medical Center
Peoria, IL
- Ran shifts and managed daily office operations.
- Worked with dieticians, nurses and kitchen staff to make sure everything ran smoothly.
- Worked in a call center environment and took call from mission partners and patients needing to place orders.
- Ran daily reports.
- Assisted in training new staff on room service protocols and customer service standards.
Safety Companion II
OSF Saint Francis Medical Center
Peoria, IL
02.2025 - Current
- Monitored patient safety and well-being during their hospital stay.
- Followed safety protocols to ensure my own safety and patients safety.
- Filled out logs to keep track of patients behavior.
- Work closely with nursing staff and psych services.
- Monitor patients virtually to prevent falls.
Education
Associate of Science -
Illinois Central College
East Peoria, IL01-2019
Skills
- Hospitality industry
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Phone etiquette
- Complaint handling
- Problem-solving
- Professional attitude
- Issue resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Safety Companion II
OSF Saint Francis Medical Center
02.2025 - Current
Room Service Ambassador
OSF Saint Francis Medical Center
01.2022 - 02.2025
General Manager Apprentice
Chipotle Mexican Grill
12.2019 - 12.2021
Service Manager
Chipotle Mexican Grill
01.2019 - 12.2019
Kitchen Manager
Chipotle Mexican Grill
12.2017 - 01.2019
Crew Team Member
Chipotle Mexican Grill
01.2015 - 12.2017
Room Service Ambassador Lead
OSF St. Francis Medical Center
Associate of Science -
Illinois Central College