Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Andrade

Peoria,IL

Overview

2027
2027
years of professional experience

Work History

Crew Team Member

Chipotle Mexican Grill
Peoria, IL
01.2015 - 12.2017
  • Delivered exceptional customer service in fast-paced environment.
  • Ensured food safety and cleanliness standards were consistently met.
  • Collaborated with team members to optimize workflow efficiency.
  • Trained new staff on operational procedures and best practices.
  • Took orders, prepared meals, and collected payments.

Kitchen Manager

Chipotle Mexican Grill
Peoria IL
12.2017 - 01.2019
  • Managed daily kitchen operations, ensuring high-quality food preparation and presentation.
  • Trained and mentored staff on food safety
  • Streamlined inventory management processes, reducing waste and improving cost efficiency.
  • Implemented training programs to enhance team performance and service quality.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Oversaw compliance with health regulations, maintaining a clean and safe kitchen environment.

Service Manager

Chipotle Mexican Grill
East Peoria, IL
01.2019 - 12.2019
  • Ran both opening and closing shifts
  • Managed all of the stations and crew members.
  • Did inventory and schedules for the whole team.
  • Did all of the interviews and completed new hire onboarding processes.
  • Trained new hires and new managers.

General Manager Apprentice

Chipotle Mexican Grill
East Peoria, IL
12.2019 - 12.2021
  • I had to do most of the tasks I had to do as a service manager, however I was training to become a general manager and run my own store.
  • I did all of inventory, scheduling, cash handling, training and catering orders.

Room Service Ambassador

OSF Saint Francis Medical Center
Peoria, IL
01.2022 - 02.2025
  • Took patients food orders, meanwhile following their specific diet.
  • Delivered patients trays in a timely matter and picked up dirty trays.
  • Filled out calorie count reports for patients who where on a calorie count diet.
  • Stocked patient kitchens and pantries.
  • Helped patients open items and set up trays.
  • Trained new hires

Room Service Ambassador Lead

OSF St. Francis Medical Center
Peoria, IL
  • Ran shifts and managed daily office operations.
  • Worked with dieticians, nurses and kitchen staff to make sure everything ran smoothly.
  • Worked in a call center environment and took call from mission partners and patients needing to place orders.
  • Ran daily reports.
  • Assisted in training new staff on room service protocols and customer service standards.

Safety Companion II

OSF Saint Francis Medical Center
Peoria, IL
02.2025 - Current
  • Monitored patient safety and well-being during their hospital stay.
  • Followed safety protocols to ensure my own safety and patients safety.
  • Filled out logs to keep track of patients behavior.
  • Work closely with nursing staff and psych services.
  • Monitor patients virtually to prevent falls.

Education

Associate of Science -

Illinois Central College
East Peoria, IL
01-2019

Skills

  • Hospitality industry
  • Teamwork and collaboration
  • Problem-solving abilities
  • Time management
  • Phone etiquette
  • Complaint handling
  • Problem-solving
  • Professional attitude
  • Issue resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Safety Companion II

OSF Saint Francis Medical Center
02.2025 - Current

Room Service Ambassador

OSF Saint Francis Medical Center
01.2022 - 02.2025

General Manager Apprentice

Chipotle Mexican Grill
12.2019 - 12.2021

Service Manager

Chipotle Mexican Grill
01.2019 - 12.2019

Kitchen Manager

Chipotle Mexican Grill
12.2017 - 01.2019

Crew Team Member

Chipotle Mexican Grill
01.2015 - 12.2017

Room Service Ambassador Lead

OSF St. Francis Medical Center

Associate of Science -

Illinois Central College
Claudia Andrade