Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Claudia  Avalos
Open To Work

Claudia Avalos

Salt Lake City,UT

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Flexible work hoursCareer advancementWork-life balanceCompany CultureHealthcare benefitsPaid time off401k match

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Laboratory Phlebotomist

LabCorp
Salt Lake City, Utah
06.2024 - 07.2025
  • Maintained accurate records of all specimen collection, labeling and transport procedures.
  • Reviewed test orders from physicians or other authorized practitioners for accuracy prior to drawing blood samples.
  • Collected specimens for special testing such as drug screens, paternity tests.
  • Recognized and addressed potential donor reactions such as fainting or dizziness quickly and appropriately.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • specimen handling and processing.

Permanent Makeup Artist

Self Employed
Taylorsville, UT
07.2019 - Current
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Suggested styles and treatments based on clients' needs and appearances.
  • Responded to customer inquiries by phone, email and in person.
  • Offered complementary makeup consultations to individuals to promote key product lines.

Phlebotomist

ARUP laboratories
Salt Lake, UT, It
01.2024 - 07.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Processed samples accurately and efficiently.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Performed quality control tests on collected specimens.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Maintained accurate records of collected specimens and test results.
  • Prepared specimens for transport to external laboratories.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.

Assistant Manager

La truck repair
Salt Lake, UT
02.2022 - 09.2022
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enforced company policies and procedures to strengthen operational standards across departments.

Cake Decorator

Smiths Food And Drug
West Valley City, Utah
01.2021 - 04.2022
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Assembled, prepared, decorated and frosted cakes per shift.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Incorporated creative elements into cake designs as requested by clients.

Shift Manager

Sodexo USA
Salt Lake, UT
08.2017 - 10.2019
  • Organized and labeled stock of ingredients to maintain needed inventory levels
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Measured and weighed food items to comply with portion requirements.
  • Sliced meats to prepare for cooking and assembly of menu items.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Monitored freshness of food products to help reduce spoilage.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer handling sharp objects such as knives and graters.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Ensured compliance with food safety regulations and quality standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Managed inventory levels and coordinated supply orders effectively.
  • Trained new kitchen staff on procedures and safety protocols.
  • Collaborated with chefs to develop seasonal menus and special events.
  • Planned and developed menus, recipes,
  • Oversaw food preparation, production and presentation according to quality standards.
  • Assisted staff by serving food and beverages or bussing tables.

Insurance Agent

Burgs dentistry
Murray, Utah
03.2017 - 06.2018
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.

Cashier Team Lead

IKEA
Draper, UT
01.2016 - 08.2017
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Medical Assistant/ phlebotomist

Prestige men’s health
Salt Lake, UT, UT
06.2025 - 01.2026
  • Prepared examination rooms and ensured all necessary supplies were available.
  • Assisted physicians with patient examinations and procedures efficiently.
  • Recorded patient histories and vital signs accurately during visits.
  • Managed patient scheduling and coordinated follow-up appointments effectively.
  • Maintained patient confidentiality and adhered to HIPAA regulations strictly.
  • Processed medical records and handled insurance documentation professionally.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.

Mobile Phlebotomist

Getlabs
Salt Lake, UT
02.2026 - 03.2026
  • Collected blood samples from patients in home settings.
  • Ensured adherence to safety and sanitation protocols during procedures.
  • Maintained accurate patient records and documentation for each visit.
  • Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
  • Communicated effectively with coworkers, supervisors and management personnel on a regular basis.
  • Transported blood samples to designated laboratory or other medical facility for testing purposes.

School Cafeteria Worker

Granite school district
West Valley City, Utah
01.2023 - 10.2023
  • Prepared and served nutritious meals to students in compliance with health regulations.
  • Maintained cleanliness of kitchen and dining areas following safety protocols.
  • Assisted in inventory management by restocking supplies as needed.

  • Followed all safety and health regulations when handling food products.
  • Served meals following established portion guidelines for each item being served.
  • Cleaned tables after meals were finished and removed trays from the cafeteria line area.
  • Stocked shelves with necessary supplies such as napkins, silverware, plates, cups.
  • Organized storage areas in order to maximize efficiency while minimizing clutter.
  • Set up salad bars, beverage stations, condiment areas. prior to meal times.
  • Assisted in preparation of special events held in the school cafeteria.
  • Disposed of waste appropriately according to facility policies and procedures.
  • Prepared food according to recipe instructions to manage regular school meals.

Shift Manager

Burger King
West Valley City, UT
02.2014 - 11.2017
  • Supervised daily operations and ensured compliance with safety standards.
  • Trained and mentored team members to improve service quality.
  • Managed inventory levels and coordinated supply orders effectively.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Maintained cleanliness and organization of work area.

Education

Certified Phlebotomist - Phlebotomy

Phlebotomy technician , Salt Lake, UT
10.2023
  • Completed coursework in phlebotomy certification
  • Completed continuing education in [Subject]

Associate of Arts - Permanent Makeup Artist

Couture Brows Academy , Salt Lake, UT
05.2019
  • Completed professional development in permanent makeup artist
  • Microblading
  • Ombre eyebrows
  • Eyeliner
  • Lip blush tattoo
  • Scalp micropigmentation
  • Teeth whitening
  • Air brush tanning
  • Freekles
  • Piercings
  • Tiny tattoos

High School Diploma -

Horizonte , Salt Lake, UT
05.2017

Skills

  • Product and Service Knowledge
  • Documentation and Reporting
  • Goal Setting
  • Scheduling and Coordinating
  • Teamwork and Collaboration
  • Problem Resolution
  • Work Planning and Prioritization
  • Complex Problem Solving

Certification

  • Certified phlebotomist
  • Certified permanent makeup w

Languages

English And Spanish
Professional

Timeline

Mobile Phlebotomist - Getlabs
02.2026 - 03.2026
Medical Assistant/ phlebotomist - Prestige men’s health
06.2025 - 01.2026
Laboratory Phlebotomist - LabCorp
06.2024 - 07.2025
Phlebotomist - ARUP laboratories
01.2024 - 07.2024
School Cafeteria Worker - Granite school district
01.2023 - 10.2023
Assistant Manager - La truck repair
02.2022 - 09.2022
Cake Decorator - Smiths Food And Drug
01.2021 - 04.2022
Permanent Makeup Artist - Self Employed
07.2019 - Current
Shift Manager - Sodexo USA
08.2017 - 10.2019
Insurance Agent - Burgs dentistry
03.2017 - 06.2018
Cashier Team Lead - IKEA
01.2016 - 08.2017
Shift Manager - Burger King
02.2014 - 11.2017
Phlebotomy technician - Certified Phlebotomist , Phlebotomy
Couture Brows Academy - Associate of Arts, Permanent Makeup Artist
Horizonte - High School Diploma,
Claudia Avalos