Kasey Brown
Summary
Highly-skilled phlebotomist with 16 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Accomplished Lab Supervisor with a proven track record at Jasper Family Practice, enhancing operational efficiency and team productivity through expert staff management and strategic scheduling. Skilled in blood collection techniques and effective communication.
I significantly reduced test result turnaround times while ensuring strict HIPAA compliance and maintaining high-quality standards. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
I have the ability to work accurately and thoroughly while displaying a positive attitude. As proven by being Employee of the Month for several consecutive months.
Overview
10
10
years of professional experience
Work History
Laboratory Phlebotomist
Quest Diagnostic Laboratories
Carbon Hill, AL
10.2020 - Current
- Sole Phlebotomist at my current location - location is remote, with no on-site supervision.
- Responsible for all aspects of office management.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Contributed to a positive workplace culture by actively participating in team meetings, offering constructive feedback and suggestions for improvements, and providing support to colleagues as needed.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Maintained a clean and safe work environment by adhering to strict sanitation protocols.
- Assisted in maintaining adequate inventory levels of phlebotomy supplies, preventing shortages that could disrupt workflow or compromise patient care quality.
- Consistently met high performance metrics related to puncture success rate, minimal discomfort experienced by patients, and the number of specimens collected per shift.
- Continuously expanded knowledge of phlebotomy best practices through participation in ongoing training programs and workshops.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Monitored supply levels and placed orders for laboratory supplies.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Lab Supervisor
Jasper Family Practice
Jasper, AL
11.2014 - 12.2016
- Coordinated with external vendors for supply purchases or service requests as necessary.
- Conducted employee performance evaluations regularly, offering constructive feedback to promote growth.
- Ensured compliance with regulatory standards by conducting regular audits and updating policies as needed.
- Increased productivity by effectively scheduling staff shifts, balancing workloads, and assigning appropriate tasks based on individual strengths.
- Managed inventory of laboratory supplies, reducing waste while maintaining adequate stock levels for smooth operations.
- Oversaw equipment maintenance schedules, minimizing downtime due to malfunctions or repairs.
- Assisted in budget management by monitoring expenses and identifying cost-saving opportunities within the lab operations.
- Maintained a safe and efficient laboratory environment by enforcing strict adherence to safety protocols and guidelines.
- Led a team of phlebotomists, ensuring high-quality performance and professional development.
- Reduced turnaround time for test results by optimizing workflows and equipment usage.
- Monitored testing procedures to meet criteria and maintain quality control.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Recorded and analyzed data to produce reports of results.
- Participated in lab meetings and project presentations.
- Troubleshot and resolved equipment and process issues.
- Trained and supervised junior technicians in laboratory protocols.
- Provided support and guidance to junior lab staff.
- Comply with HIPPA regulations.
Education
No Degree - Elementary Education
Athens State University
Athens, ALCertified Phlebotomy Technician - Phlebotomy
Bevill State Community College
Sumiton, AL12.2009
High School Diploma -
Walker High School
Jasper, AL05.2006
Skills
Blood collection techniques
Communicate effectively verbally and in writing
HIPAA Compliance
Capillary puncture
Sample Preparation and processing
Specimen handling
Pediatric phlebotomy
Geriatric phlebotomy
Medical terminology knowledge
Venipuncture
Sample and specimen collection
Staff Management
Knowledge of laboratory standards, test, safety, cleanliness, policies, and equipment
Timeline
Laboratory Phlebotomist
Quest Diagnostic Laboratories
10.2020 - Current
Lab Supervisor
Jasper Family Practice
11.2014 - 12.2016
No Degree - Elementary Education
Athens State University
Certified Phlebotomy Technician - Phlebotomy
Bevill State Community College
High School Diploma -
Walker High School