Erika Vann

• Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
• Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
• Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
• Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
• Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
• Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
• Maintained a clean and safe work environment by adhering to strict sanitation protocols.
• Packaged and shipped specimens to central lab daily.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Organized daily work based on collection priority.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Centrifuged blood samples as outlined in clinical protocols.
• Collected blood samples in accordance with laboratory protocols and regulations.

Phlebotomy, answering phones, out patient labs. Communicating with providers/nurses. Preparing sendout test for other laboratories. Scheduling, re-timing/re-ordering lab collects. Responding to codes. Collecting Legal draws as a courtesy for law enforcement.

• Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
• Reduced test turnaround time via strategic multitasking.
• Ensured a safe working environment through strict adherence to safety protocols and routine equipment maintenance checks.
• Provided timely and accurate test results, aiding physicians in making informed treatment decisions.
• Adhered to rigorous confidentiality standards when handling sensitive patient information, upholding ethical obligations and regulatory requirements.
• Implemented quality control measures, resulting in consistently high-quality test results and fewer errors or retests required.
• Reduced turnaround times for test results by optimizing laboratory workflows and equipment utilization.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care.
• Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

• Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
• Reduced test turnaround time via strategic multitasking.
• Assisted with training new staff members, sharing knowledge of lab procedures and best practices for efficient operation.
• Reduced turnaround times for test results by optimizing laboratory workflows and equipment utilization.
• Consulted with outside professionals and specialists about tests and testing results.
• Documented and verified patient information using laboratory information system.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Packaged and shipped specimens to central lab daily.
• Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Used personal protective equipment correctly to protect coworkers and patients.
• Organized daily work based on collection priority.
• Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
• Reduced patient wait times by implementing effective appointment scheduling system.
• Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
• Verified patients' identification for proper sample collection.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Packaged and shipped specimens to central lab daily.
• Reduced patient wait times by implementing effective appointment scheduling system.
• Assisted in training and onboarding new phlebotomists.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.