Sonia Jadrawi
Worth,IL
Summary
With a robust background in healthcare and beauty, including a pivotal role at American Medical Laboratories, I excel in specimen handling and creating customer-centric experiences. My adaptability and effective communication have consistently enhanced patient care and client satisfaction, driving a 20% increase in repeat clientele. Expert in blood collection and trend-setting styling techniques, I merge precision with creativity. Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures. Creative professional in beauty and hair care, known for high productivity and efficient task completion. Possess specialized skills in precision cutting, innovative coloring techniques, and personalized styling. Excel in communication, adaptability, and customer service, ensuring each client feels heard and leaves satisfied.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Laboratory Phlebotomist
American Medical Laboratories
Roseland, IL
11.2020 - Current
- Maintained accurate records of all specimen collection, labeling and transport procedures.
- Recognized and addressed potential donor reactions such as fainting or dizziness quickly and appropriately.
- Used heel and finger stick methods to obtain blood from capillaries.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Entered patient information and test orders into computer systems accurately.
- Adhered to quality standards set by the laboratory for specimen collection techniques.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Transported specimens safely from collection sites to laboratories using appropriate containers and temperature controls.
Stylist Assistant
Trump Hotel Collection
Chicago, IL
10.2019 - 10.2020
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Attended meetings between photographers and clients regarding upcoming photoshoots.
- Sold products based on customer needs, scalp conditions and recommendations from supervisors.
- Collaborated with photographers, makeup artists, hair stylists and other crew members throughout photoshoots to ensure a successful outcome.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Responded promptly to customer inquiries via email or telephone calls.
- Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
Stylist
Dino’s
Worth, IL
06.2016 - 02.2020
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Consulted with team caring for patient to evaluate needs and plan for healthcare services.
- Integrated new and trending techniques to serve customer needs and diversify offerings.
- Ensured that all styling areas were kept clean and organized at all times.
- Provided comprehensive hair treatments for various types of hair.
- Provided personal consultations to determine clients' styling needs and preferences.
- Followed standard infection control protocols to avoid illness or contamination.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
Manager
SportClips Haircuts
Orland Park, IL
05.2015 - 05.2016
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with industry regulations and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Monitored staff performance and addressed issues.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Hairstylist
SportClips Haircuts
Willowbrook, IL
01.2013 - 05.2015
- Sanitized workstations and salon equipment to reduce risk of infection.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Used thinning shears to remove bulk from the hair or create layers.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Shaved, trimmed and shaped beards and mustaches.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Developed relationships with new clients through referrals from existing customers.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate to increase sales volume.
Education
Nationally Certified Phlebotomist - Phlebotomy
Stars Academy School of Phlebotomy
Hickory Hills, IL10-2021
High School Diploma -
Oak Lawn Community Highschool
Oak Lawn, IL05-2005
Cosmetology - Cosmetology
Cameo Beauty Academy
Oak Lawn, IL03-2005
Skills
- Specimen handling
- Medical terminology
- Patient identification
- Blood collection techniques
- Capillary puncture
- Geriatric phlebotomy
- Order of draw
- Adaptable to change
- Anatomy and physiology
- Proper labeling
- Communication
- Sample preparation
- HIPAA compliance
- Blood collection
- Patient confidentiality
- HIPAA
- Health and safety
- Recording data
- Quality control
- Patient care
- Multi-sample collection
- Sample labeling
- Patient preparation
- Adaptable approach
- Blood culture collection
Certification
- Cosmetologist,Phlebotomy
Languages
English
Professional
Arabic
Professional
Timeline
Laboratory Phlebotomist
American Medical Laboratories
11.2020 - Current
Stylist Assistant
Trump Hotel Collection
10.2019 - 10.2020
Stylist
Dino’s
06.2016 - 02.2020
Manager
SportClips Haircuts
05.2015 - 05.2016
Hairstylist
SportClips Haircuts
01.2013 - 05.2015
Nationally Certified Phlebotomist - Phlebotomy
Stars Academy School of Phlebotomy
High School Diploma -
Oak Lawn Community Highschool
Cosmetology - Cosmetology
Cameo Beauty Academy
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