Summary
Overview
Work History
Education
Skills
Resume June 2023
Timeline
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CLAUDIA AYALA

CLAUDIA AYALA

Lake Worth,FL

Summary

Dependable Lead Sales Associate with 20 years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.

I am very energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals.

Collaborates with team, building strong relationships to maximize customer loyalty.

Protects company assets with policy awareness and loss prevention procedures.

Multi-talented Sales Assistant adept at handling any store department.

Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities.

Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace.

Overview

3
3
years of professional experience

Work History

Sales Lead - Part-time

Pandora
Wellington, FL
04.2023 - Current
  • Managed cash register operations using POS system and processed sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Maintained attractive merchandise displays to maximize purchases.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Managed and retained existing client accounts.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.

International Student Recruiter

Palm Beach Atlantic University Admissions
West Palm Beach, FL
07.2022 - Current
  • Documented, maintained and tracked prospective student applications.
  • Improved relationships with multiple university departments to assure student success.
  • Supported students with filling out college application forms.
  • Recruited and found potential students for academic programs.
  • Recommended special classes for students lagging in grades.
  • Received incoming calls from potential students and provided detailed information about institution.
  • Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
  • Processed admissions applications and transcript requests to facilitate student enrollment.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Brought in new students with effective outreach plans.
  • Led both large group and individual tours to provide prospective students with better understanding of campus layout.
  • Organized recruitment and admission events for prospective students.
  • Referred students to degree programs based on interests, aptitudes or educational assessments.
  • Directed and participated in recruitment and enrollment activities.
  • Referred to tests, records and interviews to evaluate students' or individuals' abilities and interests.

Sales Manager

Busy Bee Cleaning
Coral Springs, FL
03.2020 - 06.2022
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Maintained professional network of potential clients and business opportunities.
  • Created and maintained sales environment to support business objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Prepared sales production reports for senior management.
  • Prospected for new business using databases and other strategies to generate sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Executed and created strategic sales plans to expand customer base and extend global reach.

Education

Bachelor of Arts - Law School

Universidade Veiga De Almeida
Rio De Janeiro - Brazil
06.2016

Associate of Arts - Business Communications

Nova Southeastern University
Davie, FL
06.2002

Skills

  • Time Management
  • MS Office Applications
  • Staff Training and Development
  • Goal-Oriented
  • Sales Transaction Processing
  • Pricing and Labeling
  • Sales Presentations
  • Teamwork and Collaboration
  • Strategic Sales
  • Accurate Cash-Handling
  • Verbal and Written Communication
  • Account Management
  • Relationship Building
  • Customer Needs Assessment
  • Sales Promotions
  • Inventory and Stocking
  • Customer Service
  • Team Leadership
  • Client Relationship Management
  • Payment Processing
  • Visual Displays and Presentations
  • Persistent and Resilient
  • Bilingual
  • Sales Initiatives

Resume June 2023

I am looking a Part-time job, preferably remote. I speak fluently English, Portuguese and Spanish.

I am extremely committed to the company's goals and objectives, and I am also very organized, and I  have extensive experience working in the customer service department, I believe that customers needs  to be very well assisted.  At the University I work Recruiting international students and providing to them assistance throughout the  application process. my work is most online and sometimes remotely.




Timeline

Sales Lead - Part-time

Pandora
04.2023 - Current

International Student Recruiter

Palm Beach Atlantic University Admissions
07.2022 - Current

Sales Manager

Busy Bee Cleaning
03.2020 - 06.2022

Bachelor of Arts - Law School

Universidade Veiga De Almeida

Associate of Arts - Business Communications

Nova Southeastern University

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CLAUDIA AYALA