Monika Kuzelovsky
Elmwood Park,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Part Time Sales Lead
Kids Footlocker
02.2021 - Current
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Part Time Sales Assosciate
Champs Sports
04.2018 - 02.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Car Wash Attendant
NASCAR Car Wash
05.2019 - 09.2020
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Provided excellent customer service, addressing any concerns or issues promptly and professionally.
- Collaborated with team members to streamline processes and improve overall efficiency.
Education
Associate of Science - Business Management
Triton College
River Grove05.2024
High School Diploma -
Elmwood Park High School
Elmwood Park05.2020
Skills
- Upselling
- Product Sales
- Sales Development
- Order Processing
- Exceptional customer service
- Goal-Oriented
- Time Management
- Complex Problem-Solving
Accomplishments
- Awarded "Elite Pin," while working at Kids Footlocker for exceptional leadership skills.
- Received Associate of the Week various times throughout working at Champs Sports and Kids Footlocker,
- Received Associate of the Quarter various times throughout working at Champs Sports and Kids Footlocker.
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Part Time Sales Lead
Kids Footlocker
02.2021 - Current
Car Wash Attendant
NASCAR Car Wash
05.2019 - 09.2020
Part Time Sales Assosciate
Champs Sports
04.2018 - 02.2021
Associate of Science - Business Management
Triton College
High School Diploma -
Elmwood Park High School