Maggie Hurley
Cottage Grove,WI
Summary
Dynamic sales leader with proven strengths in customer service, team motivation, and employee training. Committed to enhancing customer experiences while driving sales growth through effective visual merchandising and strategic promotional initiatives.
Overview
5
5
years of professional experience
Work History
Part Time Sales Lead
Aerie By American Eagle
MADISON, WI
11.2024 - Current
- Held keys to the store, opening and closing the store.
- Led daily sales activities and motivated team members to achieve sales goals.
- Assisted customers with product selection and provided exceptional service.
- Trained new team members on company policies and sales techniques.
- Managed inventory levels and organized merchandise to optimize sales floor presentation.
- Collaborated with management to create promotional strategies and events that attracted customers.
- Maintained visual merchandising standards to enhance store presentation.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Managed cash register operations using POS system and processed sales and returns.
- Provided training sessions for new employees on sales techniques, procedures.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Implemented strategies that enhanced brand awareness and engaged target audiences.
- Recognized security risks to properly handle situations.
Inclusion Facilitator
UCP Of Greater Dane County
MADISON, WI
06.2024 - 08.2024
- Facilitated inclusive activities for individuals with diverse needs and abilities.
- Collaborated with staff and families to promote a supportive environment.
- Promoted awareness of inclusion principles through community engagement efforts.
Warehouse Picker and Packer
Johnson Health Tech Co
Cottage Grove, WI
01.2023 - 04.2024
- Selected and packed products according to order specifications.
- Maintained clean, organized warehouse environment to support efficient operations.
- Collaborated with team members to improve picking processes, enhancing order accuracy.
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Packaged items securely in boxes, bags or other containers before shipping.
- Reported damaged products or safety hazards to immediate supervisor.
- Pulled merchandise to fulfill orders to specification.
- Operated packaging machinery to ensure consistent workflow and uphold quality standards.
- Label packages correctly for easy identification during distribution process.
Sales Associate
Piggly Wiggly Grocery Store
Cottage Grove, WI
12.2020 - 01.2023
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Guided customers in product selection to meet their needs and preferences.
- Shared product knowledge and tailored recommendations to inform customer purchasing decisions.
- Processed customer transactions accurately at the register.
- Restocked shelves with merchandise to ensure availability.
- Maintained cleanliness and organization of workstations and baking equipment.
- Monitored product quality during production to meet standards.
- Prepared a variety of baked goods according to established recipes.
Education
High School Diploma -
Monona Grove High School
Monona Wisconsin 05-2024
Some College (No Degree) - Psychology
Edgewood University
Madison, WI04-2026
Skills
- Sales strategies
- Product presentation
- Customer engagement
- Customer service
- Employee training
- Team leadership
Timeline
Part Time Sales Lead
Aerie By American Eagle
11.2024 - Current
Inclusion Facilitator
UCP Of Greater Dane County
06.2024 - 08.2024
Warehouse Picker and Packer
Johnson Health Tech Co
01.2023 - 04.2024
Sales Associate
Piggly Wiggly Grocery Store
12.2020 - 01.2023
High School Diploma -
Monona Grove High School
Some College (No Degree) - Psychology
Edgewood University