Hailey Hongyee
Summary
Organized and dependable candidate that is successful in managing multiple priorities with a positive attitude and willing to take on many added responsibilities to help meet team goals. Fast at learning policy and procedures and always ready for the next challenge.
Overview
7
7
years of professional experience
Work History
Part Time Sales Lead
Ann Inc. LOFT
10.2022 - Current
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with multiple teams to develop sales strategies, driving overall company growth.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients needs.
- Trained, coached, and mentored new sales associates for maximum performance.
- Increased sales and customer satisfaction through personalized servicing.
- Monitored sales team performance and provided constructive feedback.
Product Operations Manager
Gap Inc.
09.2019 - 10.2022
- Led multiple teams to ensure timely delivery of high-quality products.
- Created comprehensive project plans to coordinate efforts across departments, ensuring on-time delivery of key milestones.
- Evaluated and optimized supply chain processes, reducing lead times and improving overall operational efficiency.
- Provided in depth and hands on training resources to staff for optimal efficiency and understanding of tasks
- Maintained a culture of accountability within the team by setting clear expectations, providing feedback, and recognizing outstanding performance.
- Established positive and effective communication among unit staff and leadership to reduce miscommunication, and missed deadlines.
- Monitored daily cash discrepancies and inventory shrinkage
Assistant Manager
Domino's
08.2017 - 07.2019
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Developed strong understanding of industry trends to make informed decisions regarding menu offerings, pricing strategies, and promotional activities that appealed to target markets.
Education
Bachelor of Arts - English Literature
University of Central Florida
Orlando, FL06.2024
Associate of Arts - General Studies
Northwest Florida State College
Niceville, FL05.2022
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL05.2019
Skills
- Team Management
- Upselling Strategies
- Stockroom Management
- Customer Relations
Timeline
Part Time Sales Lead
Ann Inc. LOFT
10.2022 - Current
Product Operations Manager
Gap Inc.
09.2019 - 10.2022
Assistant Manager
Domino's
08.2017 - 07.2019
Bachelor of Arts - English Literature
University of Central Florida
Associate of Arts - General Studies
Northwest Florida State College
High School Diploma -
Choctawhatchee High School
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