Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Balcarcel

Windermere,FL

Summary

Proven leader and efficient General Manager's Assistant at General Merchandise Liquidation LLC, adept in workflow coordination and team leadership. Excelled in elevating customer satisfaction and employee performance through innovative solutions and effective training. Skilled in human resources and data entry, significantly improved operational efficiency. High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager's Assistant

General Merchandise Liquidation LLC
04.2015 - 06.2022
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Certificate - Nursing Assistance

Florida CNA
Online
04.2024

Certificate HIPAA - Certificate HIPAA

North American Learning Institute
Online
04.2024

No Degree - Business Administration

Universidad Galileo De Guatemala
Ciudad De Guatemala Guatemala
05.2005

Skills

  • Scheduling and calendar management
  • Sales Support
  • Human Resources
  • Employee Relations
  • Team leadership expertise
  • Employee Scheduling
  • Workflow Coordination
  • Data Entry

Certification

Medical Assistant


Certification HIPPA





























Languages

Spanish
Full Professional
English
Elementary

Timeline

General Manager's Assistant

General Merchandise Liquidation LLC
04.2015 - 06.2022

Certificate - Nursing Assistance

Florida CNA

Certificate HIPAA - Certificate HIPAA

North American Learning Institute

No Degree - Business Administration

Universidad Galileo De Guatemala

Medical Assistant


Certification HIPPA





























Claudia Balcarcel