Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Balsells

Lawndale,CA

Summary

Dynamic Night Operations Manager with a proven track record at Above and Beyond Cargo, excelling in process automation and team leadership. Recognized for enhancing delivery efficiency and fostering supplier relationships. Strong decision-making and organizational skills drive operational success while ensuring high standards of customer service and employee performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Night Operations Manager

Above and Beyond Cargo
09.2021 - Current
  • Coordinated delivery schedules with drivers to minimize delays and optimize delivery routes during nighttime hours.
  • Collaborated with daytime management to ensure seamless transitions between shifts, enhancing overall productivity.
  • Developed strong relationships with suppliers, negotiating favorable terms that positively impacted the company''s bottom line.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Night Ops Manager

Dan Kerr Trucking
03.2008 - 08.2022
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.

Caregiver, Special Needs

Easter Seals
04.2006 - 03.2008
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.

Education

Leuzinger High School
Lawndale, CA

Skills

  • Strong leadership
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Customer service management

Certification

  • accounting program completed from trade schholschool

Languages

English
Spanish

Timeline

Night Operations Manager

Above and Beyond Cargo
09.2021 - Current

Night Ops Manager

Dan Kerr Trucking
03.2008 - 08.2022

Caregiver, Special Needs

Easter Seals
04.2006 - 03.2008

Leuzinger High School

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