Claudia Chavarria
Eagle Pass
Summary
Results-driven Retail Management Professional with extensive experience leading store operations and developing teams. Skilled in managing payroll, scheduling, inventory processes, and enhancing customer service. Committed to operational efficiency and fostering associate growth.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
10.2024 - Current
- Manage daily store operations to ensure efficient business performance.
- Create and manage associate schedules based on business needs and payroll budgets.
- Support recruiting, interviewing, hiring, and onboarding of new associates.
- Oversee payroll accuracy and labor management.
- Coordinate inventory processes and maintain inventory accuracy.
- Lead and coach supervisors and associates to improve performance and productivity.
- Ensure excellent customer service and resolve customer concerns professionally.
- Maintain compliance with company policies, safety standards, and operational procedures.
- Partner with store leadership to achieve sales, productivity, and operational goals.
Area Supervisor
Ross Dress for Less
08.2022 - 10.2024
- Supervised daily operations in assigned store areas.
- Led associates to meet productivity and customer service expectations.
- Assisted with merchandising, recovery, inventory control, and operational standards.
- Supported training and development of new associates and supervisors.
Front End Supervisor
Ross Dress for Less
02.2021 - 08.2022
- Managed front-end operations and cashier performance.
- Coordinated breaks and lunches while maintaining customer service standards.
- Handled cash office responsibilities and register accountability.
- Trained and coached new cashiers and front-end associates.
Cashier
Ross Dress for Less
10.2020 - 02.2021
- Provided exceptional customer service, enhancing shopping experience.
- Processed customer transactions with accuracy and speed, ensuring satisfaction.
- Kept checkout area clean and organized, promoting a welcoming environment.
Education
High School Diploma -
CBTis No. 34
Piedras Negras, Coahuila, MexicoSkills
- Store Operations Management
- Team Leadership
- Scheduling & Workforce Planning
- Payroll Administration
- Recruiting & Hiring
- Inventory Management
- Customer Service
- Associate Coaching & Development
- Loss Prevention
- Problem Solving
- Inventory management
- Payroll administration
- Employee training
LANGUAGES
Spanish, English
Timeline
Assistant Store Manager
Ross Dress for Less
10.2024 - Current
Area Supervisor
Ross Dress for Less
08.2022 - 10.2024
Front End Supervisor
Ross Dress for Less
02.2021 - 08.2022
Cashier
Ross Dress for Less
10.2020 - 02.2021
High School Diploma -
CBTis No. 34