Claudia Diaz
El Paso
Summary
Dynamic professional with extensive experience as a Shelter Assistant at Border Service Corp, adept in client assessment and crisis intervention. Proven ability to maintain safety compliance while providing exceptional customer service. Strong problem-solving skills and a commitment to teamwork drive successful outcomes in high-pressure environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shelter Assistant
Border Service Corp
Las Cruces
08.2022 - 09.2024
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Conducted regular facility inspections to ensure safety standards were met.
- Provided emergency shelter services to individuals and families in need.
- Maintained a clean and safe environment by performing daily janitorial tasks around the facility.
McDonalds
Manager McDonalds
Houston
05.1998 - 07.2022
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Ceneval
CD Juarez07-2020
Skills
- Client assessment
- Crisis intervention
- Facility maintenance
- Safety compliance
- Emergency response
- Conflict resolution
- Problem solving
- Team collaboration
- Customer service
- Time management
- Organizational skills
- Report writing
Certification
- varous Certification thru McDonalds
Timeline
Shelter Assistant
Border Service Corp
08.2022 - 09.2024
McDonalds
Manager McDonalds
05.1998 - 07.2022
High School Diploma -
Ceneval
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