Claudia Duran
Deer Park,TX
Summary
Accomplished General Manager with a proven track record at ZNH Foods, enhancing operational efficiency and driving profitability through strategic planning and effective leadership. Skilled in team building and operations management, I excel in fostering strong relationships and achieving significant sales growth. My approach combines motivational leadership with rigorous financial oversight to deliver outstanding results.
Overview
7
7
years of professional experience
Work History
General Manager
LB West
08.2022 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Popeyes Louisiana Chicken
02.2020 - 08.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
General Manager
ZNH Foods
01.2018 - 02.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Education
13 -
American England
México Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Team leadership
- Staff training
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Motivation
- Team training and development
- Schedule management
- Labor cost controls
- Strategic planning
Timeline
General Manager
LB West
08.2022 - 10.2024
General Manager
Popeyes Louisiana Chicken
02.2020 - 08.2022
General Manager
ZNH Foods
01.2018 - 02.2020
13 -
American England
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