Claudia Ferreiro Alvarez
Buffalo Grove,IL
Summary
Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations . Trustworthy and dedicated serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
1
1
year of professional experience
Work History
Assistant Supervisor
ABM Building Value
12.2023 - Current
- Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
- Streamlined communication between departments for enhanced collaboration and improved overall results.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
Customer Service Cashier
Fiesta Market
09.2023 - 12.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Cleaning Team Leader
Abm Industries
11.2022 - 09.2023
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
Education
High School Diploma -
IPVCE, JOSE MARTI PEREZ
Holguin, Cuba 04.2018
Skills
- Task Delegation
- Process Improvements
- Employee Motivation and Discipline
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Assistant Supervisor
ABM Building Value
12.2023 - Current
Customer Service Cashier
Fiesta Market
09.2023 - 12.2023
Cleaning Team Leader
Abm Industries
11.2022 - 09.2023
High School Diploma -
IPVCE, JOSE MARTI PEREZ
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