Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Flores

Blue Island,IL

Summary

Dynamic and results-driven professional with a proven track record at Amazon LLC, excelling in analytical problem solving and effective team coordination. Recognized for enhancing workflow efficiency and supporting cross-department collaboration. Proficient in Microsoft Office, I thrive in fast-paced environments, consistently driving improvements and fostering a culture of success.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon LLC
University Park, Illinois
02.2025 - Current
  • Coordinated team schedules to optimize workflow and resource allocation.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Evaluated work processes regularly to identify areas for improvement and efficiency gains.
  • Provided support to team members in resolving process-related issues.
  • Monitored process performance to ensure compliance with established standards.
  • Maintained documentation for compliance and standard operating procedures.

Process Guide

Amazon LLC
University Park, IL
10.2022 - 02.2025
  • Coach underperforming associates to help them succeed.
  • Execute crucial tasks such as staffing management, area preparation/readiness checks, and cage inventory audits to support smooth shift functionality.
  • Are involved in the critical roles of IOL inventory in odd locations and problem solve and are trained in the paths of tugging, center riding pallets, and PIT reach trucks.
  • Back-Beam Project: Assisted in finding pallets to avoid overaging/deleting numerous pallets that were left in bins that were not virtually attached to them. Created an excel sheet to help sort through the pallets.

Amazon Associate

Amazon LLC
University Park, IL
09.2021 - 09.2022
  • Assisted in the organization and cleanliness of the warehouse to maintain a safe working environment.
  • Scanned and placed items into specific storage locations using handheld scanners.
  • Collaborated with other departments within the organization as needed.
  • Worked flexible hours, including weekends and holidays, to meet warehouse demands.

Education

Some College (No Degree) - Software Engineering

Western Governor University
Washington

Some College (No Degree) - Science Courses, General Education Courses

University of Illinois At Chicago
Chicago

Associates Degree - General Studies

Moraine Valley Community College
Palos Park

Skills

  • Analytical Problem Solving
  • Effective Team Coordination
  • Responsive to New Challenges
  • Effective Communication
  • Strategic Decision Making
  • Flexible Worker
  • Proficient in Microsoft Office
  • Workflow coordination
  • Inventory management
  • Cross-department collaboration
  • Attention to detail

Languages

  • English
  • Spanish

Timeline

Process Assistant

Amazon LLC
02.2025 - Current

Process Guide

Amazon LLC
10.2022 - 02.2025

Amazon Associate

Amazon LLC
09.2021 - 09.2022

Some College (No Degree) - Software Engineering

Western Governor University

Some College (No Degree) - Science Courses, General Education Courses

University of Illinois At Chicago

Associates Degree - General Studies

Moraine Valley Community College

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