Claudia Flores Acosta
Miami
Summary
Dependable and detail-oriented professional with supervisory experience, strong customer service skills, and the ability to manage multiple tasks in fast-paced environments. Known for accuracy, organization, and professionalism when handling sensitive information. Seeking an opportunity in banking or technology to grow professionally and contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Marriott
Doral, FL
06.2021 - Current
- Supervised daily housekeeping operations, ensuring adherence to Marriott's cleanliness standards.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Coordinated inventory management for cleaning supplies, optimizing resource allocation.
- Conducted inspections of guest rooms and public areas, ensuring quality control and compliance with brand standards.
- Developed staff schedules to ensure adequate coverage during peak occupancy periods.
- Placed orders for housekeeping supplies and guest toiletries.
Education
High School Diploma -
Hillsborough High School
Tampa, FLSkills
- Guest relations
- Customer service-focused
- Workload prioritization
- Attention to detail
- Problem Solving
- Multitasking
Additional Information
• Experience supervising teams and managing daily operations
• Quick learner with the ability to adapt to new technology and systems
• Basic knowledge of data entry and record keeping
• Available for full-time work, including weekends and holidays
• Bilingual in English and Spanish
Languages
English
Spanish
References
Available upon request
Timeline
Housekeeping Supervisor
Marriott
06.2021 - Current
High School Diploma -
Hillsborough High School