Raul Carlos Gomez
Ogden,USA
Summary
Dedicated to providing only the very best customer service Exceptional organizational skills Strong computer skills Able to interpret and follow complex instructions Proactive employee who solves problems with correct solutions Authorised to work in Ireland for any Employer
Overview
23
23
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Crystal Inn and Suites
Salt Lake City, UT
11.2025 - Current
- Supervised a team of XX housekeeping staff, ensuring cleanliness and orderliness in all guest rooms and public areas
- Implemented new cleaning procedures and standards to improve efficiency and maintain high quality standards
- Trained new housekeeping staff on proper cleaning techniques, safety protocols, and customer service skills
- Developed work schedules for the housekeeping team, optimizing staffing levels to meet operational needs while controlling labor costs
- Conducted regular inspections of guest rooms to ensure adherence to cleanliness standards and promptly addressed any issues or deficiencies
- Collaborated with other departments such as front desk and maintenance to coordinate guest requests, repairs, and room readiness
- Managed inventory of cleaning supplies and equipment, ensuring an adequate stock level at all times while minimizing waste
- Implemented cost-saving measures by identifying more efficient suppliers for cleaning products without compromising quality
- Maintained accurate records of daily tasks completed by the housekeeping team for reporting purposes
- Resolved guest complaints related to housekeeping services promptly and effectively, ensuring guest satisfaction was maintained at all times
- Participated in performance evaluations of housekeeping staff, providing feedback on strengths and areas for improvement
Janitorial Assistant
Premier Cleaning Services Inc
Ogden, UT
06.2024 - Current
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Managed waste disposal in accordance with company policies and procedures
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Collaborated with team members to coordinate cleaning schedules for optimal efficiency
- Responded promptly to customer requests for additional cleaning services or special projects
- Followed safety protocols when handling hazardous materials or operating heavy machinery
- Implemented new techniques to improve the effectiveness of cleaning processes while reducing time required
- Assisted in training new janitorial staff on proper cleaning techniques and company standards
- Conducted regular inspections to ensure all areas were clean, organized, and free from hazards
- Supported facility maintenance by performing minor repairs or notifying appropriate personnel for major repairs
- Maintained a high level of professionalism while interacting with employees, visitors, and clients
- Developed efficient systems for tracking inventory levels of janitorial supplies
- Implemented eco-friendly practices such as recycling programs to reduce environmental impact
- Collaborated with other departments to address specific cleanliness needs during events or special occasions
- Adhered to strict confidentiality guidelines when handling sensitive information or accessing restricted areas
- Received commendation from management for consistently maintaining a clean and orderly work environment
Janitorial Assistant
Real Co. Cleaning Services
Ogden, UT
06.2024 - Current
- Highly reliable and detail-oriented night cleaner with 15+ years of experience in maintaining clean and sanitary environments. Proven ability to work independently and efficiently, ensuring high standards of cleanliness.
- Vacuuming, sweeping, and mopping floors
- Dusting and polishing surfaces
- Emptying trash and recycling bins
- Cleaning restrooms and kitchens
- Operating cleaning equipment (e.g., vacuums, carpet cleaners)
- Following safety procedures and handling cleaning chemicals.
- Cleaning expertise (organized by areas, textiles, and surfaces)
- Knowledge of cleaning chemicals and equipment
- Safety regulations and procedures
- Physical strength and stamina
- Strong work ethic
- Reliability
- Attention to detail
- Communication skills
- Expert in maintaining clean and sanitary environments using a variety of cleaning methods and techniques.
- Proficient in operating and maintaining cleaning equipment, including vacuums, carpet cleaners, and floor scrubbers.
- Strong knowledge of cleaning chemicals, their proper usage, and safety protocols for handling and storage.
General Manager
Inn at Port Gardner
Everett, WA
03.2023 - 06.2024
- Participate in weekly sales and revenue management meetings, managing rates and updating occupancy forecasts.
- The ability to direct and oversee multiple tasks simultaneously.
- Hands on management style, operations background, and strong employee development skills.
- Ability to direct management team in all areas which include: Sales, Front Office, Housekeeping, and Maintenance Departments.
- The ability to create a friendly and professional work environment.
- Self-starter, motivator, and communicator, with a strong desire to succeed.
- Effective leader with strong verbal and writing skills
- Ability to build a strong Team focused on revenue generating and exceeding guest expectations.
- Ability to plan and execute hotel business plan which will increase sales and enhance our guest’s experience.
- Ability to innovate and foster creativity.
- Modifies departmental work schedules and purchasing to forecasted business levels utilizing the monthly room revenue/room night forecast.
- Ability to understand, analyze and interpret financial results.
- Ability to organize and complete work in accordance to deadlines.
- Effective planner and organizer.
- Bilingual
- General Manager Training with Choice Hotels
Assistant General Manager (AGM)
La Quinta Inns & Suites
San Antonio, TX
03.2020 - 03.2023
- Handle all aspects of the hotel front desk during overnight hours, including answering the telephone and emails, greeting new visitors, and assisting in-house guests with check-outs and other needs
- Create reports detailing the number of occupied and vacant rooms and daily revenue totals to give to management, housekeeping, and accounting departments
- Balance credit card transactions and settle cash drawers with an unwavering record of 100% accuracy
- Perform after-hour maintenance, security, and housekeeping duties as needed
Executive Housekeeping Manager
Hilton Home2 Suites/ Tru
San Antonio, TX
08.2017 - 05.2020
- Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees
- Coaching and disciplining team members in order to improve their performance
- Manages the Housekeeping team to include efficient staffing, employee development and training, performance management and policy enforcement
- Manages housekeeping staff: hiring, counseling, performance evaluations, training and development
- Create a work environment of employee engagement and trust that promotes teamwork
- Establishes quality standards and work procedures for staff and evaluates their performance
Food/Beverage Supervisor
Hilton Hill Country and Spa
San Antonio, TX
03.2003 - 08.2017
- Control payroll and equipment costs through efficient allocation of department budget.
- Oversee inventory management and requisition of materials and goods.
- Manage and direct kitchen and serving staff of 45, including weekly scheduling of shifts and facility stations.
- Payroll
- Inventory
- Promoted to Food And Beverage Supervisor after 2 successful and accomplished years as Food And Beverage Assistant.
- Reviewed banquet event orders to determine staffing and food quantity.
- Interviewed, selected, trained, and guided new Food And Beverage Department staff.
Education
Associate's degree - Business Management
San Antonio College
San Antonio, TX05-2009
Certification - Business Management & Business Administration
Quest College
San Antonio, TX06-2005
Certification - Business Management
South Texas College of Business Careers
San Antonio, TX05-2003
High school or equivalent - General Studies
Lytle High School
Lytle, TX05-2000
Skills
- Guest services
- Cleaning
- Organizational skills
- Hotel experience
- POS
- Hospitality
- Front desk
- Computer skills
- Microsoft Office
- Case management
- Restaurant experience
- Windows
- Leadership
- Night audit
- Facilities maintenance
- Communication skills
- Bilingual
- Customer service
- Guest relations
- Sales
Certification
- CPR Certification January 2025 to January 2027 CPR Certification Utah
- Food Serve Safety July 2024 to July 2027
Languages
Spanish - Fluent
Timeline
Housekeeping Supervisor
Crystal Inn and Suites
11.2025 - Current
Janitorial Assistant
Premier Cleaning Services Inc
06.2024 - Current
Janitorial Assistant
Real Co. Cleaning Services
06.2024 - Current
General Manager
Inn at Port Gardner
03.2023 - 06.2024
Assistant General Manager (AGM)
La Quinta Inns & Suites
03.2020 - 03.2023
Executive Housekeeping Manager
Hilton Home2 Suites/ Tru
08.2017 - 05.2020
Food/Beverage Supervisor
Hilton Hill Country and Spa
03.2003 - 08.2017
Certification - Business Management & Business Administration
Quest College
Certification - Business Management
South Texas College of Business Careers
High school or equivalent - General Studies
Lytle High School
Associate's degree - Business Management
San Antonio College
Additional Information
- Choice Hotels General Manager Certification 2022
- Hilton Management Training Certification 2018
- Hilton Management Training Certification 2006