Edwin Hernandez

Supervisor of hospitality , dedicated to providing high-quality and efficient operations to support guest needs. As a hands-on supervisor and team leader, my priority is to greet and assist guests with any questions or problems they may have, resolving situations to promote guest satisfaction while maintaining service within policy guidelines. Extensive training in hotel operations, cleaning procedures, and health and safety regulations allows for effective assignment of housekeeping tasks and distribution of workloads among personnel. Strong organizational skills ensure the maintenance of specified cleanliness standards for guest comfort. authorized to work in the US for any employer. Offering a strong work ethic and a passion for maintaining clean and orderly spaces, eager to learn and develop in this environment. Contributes a solid understanding of cleaning procedures and safety regulations, ready to use and develop organizational and team management skills in the Housekeeping Supervisor role. Exceptional organizational skills, a positive attitude, attention to detail, and problem-solving abilities are dedicated to maintaining high cleanliness standards and creating a welcoming environment for guests.

Dynamic and experienced professional with a strong background in night life. hospitality, marketing, and technology. Proven ability to lead large teams,and manage operations, . Currently pursuing further education in hotel management to enhance expertise in hospitality industry.

* Managed all aspects of nightclub operations, including hiring talent, booking DJs, and overseeing security.

* Conducted nightly linen counts, reported inventory, and ensured accurate financial reporting.

* Coordinated with graphic designers and radio stations for marketing and promotional activities.

* Ensured all staff performed their duties correctly and maintained a high standard of service.

* Supervised housekeeping staff, ensuring high standards of cleanliness and efficiency.

* Managed inventory of cleaning supplies and equipment.

evaluations.

* Addressed guest concerns and ensured a positive experience

*Currently pursuing studies in Hotel Management*

Offering foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures.

• Mastercorp7 steps certified
• October2021 to October2022
• Mastercorp ink to become a supervisor in housekeeping they need to certify you for a seven step cleaning process