CLAUDIA GIL ZAPATA

• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Self-motivated, with a strong sense of personal responsibility.

Professional responsible for implementing engagement processes between the community, municipalities, and the private sector. This project is part of the Quebradas Plan project for the Aburrá Valley Metropolitan Area.

• Developed and maintained courteous and effective working relationships.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

• Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
• Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
• Organized major corporate events, enhancing company culture and stakeholder relationships.
• Professional in charge of carrying out the relationship processes, management of training spaces and logistical organization with the suppliers of the Food Voucher Agreement of the Mayor's Office of Medellín

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
• Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
• Wrote clear, concise press releases that generated significant media coverage and increased public awareness of key initiatives.
• Took photographs and videos during special events for promotional materials and social media pages.

Consultant for the environmental optimization of Empresas Públicas de Medellín (EPM) power generation plants in the areas of communication, awareness-raising, and training. I was responsible for creating the environmental culture strategy through training and dissemination methodologies on the following topics: energy efficiency, comprehensive waste management, water conservation and efficient use, effluents, and air pollution.

• Actively participated in ongoing professional development opportunities to stay current on best practices within the field of social and environmental work, such as sustainable development goals
• Established trusting relationships with clients through open communication channels and consistent follow-up meetings.

• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Training of community leaders in the municipality of Medellín, using the experiential education methodology
• Organized and edited training manuals, multimedia visual aids, and other educational materials.

• Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Increased enrollment rates by developing and implementing strategic recruitment initiatives.
• Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.

• Registration, admission, and enrollment of new students.
• Registration of returning students.
• Creation of the institution's academic calendar.
• Custody of the institution's academic information archive.
• Administrator of the academic system modules for admissions and registration, faculty, students, and academic planning
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.