MARJORIE LESLIE-EDWARDS
West Palm Beach,Florida
Summary
Dynamic and detail-oriented professional with extensive experience at Publix Supermarket Inc. Proven expertise in drawer balancing and inventory management, complemented by strong communication skills. Recognized for enhancing customer satisfaction through effective problem-solving and product knowledge, while consistently meeting business needs and maintaining regulatory compliance.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
10
10
years of professional experience
Work History
CASHIER/BAKERY CLERK/Decorator Consultant
PUBLIX SUPERMARKET INC
10.2015 - 07.2025
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
Pharmacy Technician
Genus Pharmacy
01.2025 - 12.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.30
Education
High School Diploma -
JONATHAN GRANT HIGH SCHOOL
JAMAICA WI01-1989
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Refunds and exchanges
- Attention to detail
- Cleaning and sanitizing
- Product knowledge
- Staff mentoring
- Written and verbal communication
- Regulatory compliance
- Inventory management
- Inventory control
Timeline
Pharmacy Technician
Genus Pharmacy
01.2025 - 12.2012
CASHIER/BAKERY CLERK/Decorator Consultant
PUBLIX SUPERMARKET INC
10.2015 - 07.2025
High School Diploma -
JONATHAN GRANT HIGH SCHOOL
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