Guadalupe Grijalva- Zazueta
Tucson,AZ
Overview
6
6
years of professional experience
Work History
Bakery Clerk
Safeway
Tucson, AZ
06.2023 - 10.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Mutual Clerk/ Teller
Rillito Park Racetrack And Rillito Park
Tucson, AZ
02.2022 - 04.2023
- Interacted with customers in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers to make bets.
- Successfully handled money for payouts.
- Demonstrated thorough understanding of complex wagers, aiding customers in making informed decisions on their bets.
- Maintained a strong knowledge of race details, enabling informed assistance to patrons seeking information.
- Streamlined cash handling processes by regularly reconciling cash drawer to maintain impeccable financial accuracy throughout shifts.
- Handled customer inquiries professionally, providing clear explanations about wager types, odds calculation methods, and race-related details.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Sales Associate
Valley Feed And Supply
Tucson, AZ
05.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Arizona Feeds County Store
Tucson, AZ
03.2021 - 11.2021
- Answered customers questions through phone.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked register during shift and ensured quality customer service.
- Provided positive first impressions to welcome existing, new and potential customers.
- Loaded and unloaded merchandise using ladder.
- Guided customer to select the correct product for their pets needs.
- Helped Spanish speaking customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Vaquero Feeds & Livestock Supply
Tucson, AZ
11.2019 - 08.2020
- Answered customers questions through phone.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped Spanish speaking customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Elderly Caregiver
Ability 360
Tucson, AZ
06.2018 - 06.2019
- Developed rapport with patients to create safe and trusting environment for care.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Administered medication as directed by physician.
- Transported individuals to medical appointments and other errands.
- Maintained clean, safe and well-organized patient environment.
- Supervised daily activities and provided assistance when needed.
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Managed a large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Associates Degree - Social Services
Pima Community College
Tucson, AZ2018
High School Diploma - undefined
Marana High School
Marana, AZ2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Money Handling
- Cash counting
- Customer relationship development
- Transaction Processing
- Listening and Comprehension
- Drawer balancing
- Spanish speaking
- Bilingual in Language
- Approachable
- Patience and Empathy
- Educating clients
- Verbal and written communication
- Sensitive information handling
- Confidentiality handling
Timeline
Bakery Clerk
Safeway
06.2023 - 10.2023
Sales Associate
Valley Feed And Supply
05.2022 - 12.2023
Mutual Clerk/ Teller
Rillito Park Racetrack And Rillito Park
02.2022 - 04.2023
Sales Associate
Arizona Feeds County Store
03.2021 - 11.2021
Sales Associate
Vaquero Feeds & Livestock Supply
11.2019 - 08.2020
Elderly Caregiver
Ability 360
06.2018 - 06.2019
Associates Degree - Social Services
Pima Community College
High School Diploma - undefined
Marana High School