Claudia Godinez
Dallas,TX
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
1
1
Language
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Medical Assistant
Gi Alliance
Dallas, TX
04.2018 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and procedures.
- Collected and documented patient medical histories accurately.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled and confirmed patient appointments using electronic health record systems.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into an electronic health record system.
- Adhered to HIPAA regulations regarding the safeguarding of confidential patient information at all times.
- Educated patients on treatment plans and medication instructions.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared and maintained examination rooms for optimal patient care.
- Restocked examination rooms with medical supplies to support efficient patient care.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
Customer Service Representative
Versa Printing
Dallas, TX
01.2012 - 04.2018
- Resolved customer complaints and provided effective solutions promptly.
- Assisted customers with inquiries regarding printing services and product options.
- Processed customer orders accurately using the company's order management system.
- Collaborated with production staff to ensure timely order fulfillment and delivery.
Education
Certified Medical Assistant - Medical Assistant
Everest College
Dallas, TX 01.2003 - 10.2005
Skills
- Patient care
- Vital signs measurement
- Medical documentation
- EHR administration
- HIPAA compliance
- Appointment scheduling
- Clinical support
- Medical terminology proficiency
- Attention to detail
- Time management
- Effective communication
- Adaptable
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Gi Alliance
04.2018 - Current
Customer Service Representative
Versa Printing
01.2012 - 04.2018
Certified Medical Assistant - Medical Assistant
Everest College
01.2003 - 10.2005