Claudia Gutierrez
Lowes Home Improvment
OXNARD,CA
1
Language
1
Certification
17
years of professional experience
Dedicated and Experienced customer service professional with strong cash handling and bilingual communication skills. Known for patience and composure in fast-paced environments, ensuring customer satisfaction and loyalty.
Work History
Customer Service Cashier
1 Year- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable support and solutions.
- Handled cash, credit, and returns while ensuring compliance with store policies.
- Maintained clean and organized checkout areas to enhance customer experience.
- Collaborated with team members to resolve customer issues swiftly and effectively.
- Answering phone calls, transferring and multitasking etc....
Caregiver
11 Months- Developed personalized care plans based on individual needs, promoting effective support strategies.
- Monitored and documented health changes, ensuring timely communication with healthcare professionals.
- Assisted residents with daily living activities, enhancing comfort and independence.
- Provided companionship and emotional support to residents, fostering a positive living environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided and ensured they received their medications on time for every individual
Sales Associate Supervisor
10 Years 1 Month- Trained and mentored new sales associates, enhancing product knowledge and service delivery.
- Supervised daily operations to ensure optimal team performance and customer satisfaction.
- Analyzed sales data to identify trends, informing strategic decisions for merchandise placement.
- Implemented inventory management practices, reducing stock discrepancies and improving replenishment efficiency.
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Classroom Assistant
2 Years- Supported students with diverse learning needs through individualized instruction and guidance.
- Developed engaging lesson plans to enhance student participation and understanding of curriculum concepts.
- Assisted teachers in delivering instructional materials and managing classroom activities.
- Monitored student progress and provided feedback to educators on academic performance and behavior.
- filled and organized all activities and homework sheets
Education
High School Diploma
No Degree - AA Pending
Pharmacy Technician - Pharmacy Tech
Skills
Cash handling
Customer service
Time management
Conflict resolution
Phone etiquette
Multi-line phone system
Data entry proficiency
Multitasking and organization
Reliability and punctuality
Honest and dependable
Customer relationship
Dependable and trustworthy
Fluent in Spanish and English
Adaptability
Accomplishments
Recognized with several Badges, Gold stars with exceptional work in many areas of customer service
Certification
Lowes Star Badges Resignitions
Languages
Spanish
Full Professional
Timeline
Customer Service Cashier
Lowes Home Improvment
08.2025 - CurrentRead More
Caregiver
Haave House
02.2021 - 01.2022Read More
Classroom Assistant
Rose Avenue Elementary School
08.2009 - 08.2011Read More
Sales Associate Supervisor
TJX Companies
07.2009 - 08.2019Read More
Oxnard College
No Degree from AA Pending
Read More
Rio Mesa High School
High School Diploma
Read More
Oxnard Adult School
Pharmacy Technician from Pharmacy Tech
Read More