Claudia Henfield
Miramar
Summary
Dynamic leader with extensive experience in waste management operations. Proven expertise in training teams, optimizing resource allocation, and implementing safety protocols to enhance operational efficiency.
Results-driven professional with over 25 years in waste management. Skilled in complex problem-solving, staff management, and decision-making. Committed to ensuring compliance and enhancing worker safety across large teams and service areas.
Overview
27
27
years of professional experience
Work History
Division Director2/ Waste Supervisor 1, 2
Miamidade County Department SolidWaste Managment
8831 NW 58street (Doral)
02.1996 - 01.2021
- Supervised daily collection routes, ensuring efficient waste management operations.
- Coordinated team activities to optimize resource allocation and minimize downtime.
- Implemented safety protocols, enhancing operational compliance and worker safety.
- Trained new employees on equipment usage and waste handling procedures.
- Responsible for providing waste collection service to over 350000 customers twice a week garbage/commercial service
- Responsible for the Garbage Division budget 320 employees ,Waste Supervisor 1,& 2s, WSTD, WC, AEO1 SEMI-SKILL LABORS , Clerical, Equipment, Route Adjustments, Monitoring ECT.
Waste Truck Driver
Miami Dade Solid Waste
Miami, FL
11.1993 - 02.1996
- Operated heavy-duty trucks for solid waste collection and transportation across designated routes.
- Ensured compliance with safety regulations and environmental standards during all driving operations.
- Conducted pre-trip inspections to verify vehicle readiness and identify maintenance needs.
- Collaborated with dispatchers to optimize route efficiency and minimize delays in service delivery.
- Supervised 2 men crew servicing average of 1200 customers each route
Education
High School Diploma -
Miami Lakes Tech
Miami, FLNo Degree -
Saint Thomas Universty
Miami Gardens, FLSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Timeline
Division Director2/ Waste Supervisor 1, 2
Miamidade County Department SolidWaste Managment
02.1996 - 01.2021
Waste Truck Driver
Miami Dade Solid Waste
11.1993 - 02.1996
High School Diploma -
Miami Lakes Tech
No Degree -
Saint Thomas Universty