Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Claudia Hiatt

Parker

Summary

Results-driven IT professional prepared for role of Senior Application Analyst. Proven ability to analyze complex systems and implement effective solutions, driving operational efficiency. Highly reliable team player focused on collaboration and adapting to changing needs, with strong skills in application analysis and project execution.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Senior Application Analyst - Optime & Anesthesia

CommonSpirit Health
09.2023 - Current
  • Building a new instance of Epic to integrate all of CommonSpirit (140+ hospitals) to 1 EHR
  • Creating workflows and documentation per provider/nursing specifications via SME meetings
  • Updating data collection points to meet regulatory and billing needs
  • Use of ServiceNow for incidents, data courier requests and time submission.
  • Rolling Go Lives, Testing and New Build and Enhancements are the simultaneous focus.

Certified Senior Application Analyst - Optime & Anesthesia

Centura Health
09.2022 - 09.2022
  • Continue previous responsibilities, recognized for outstanding work with promotion to Sr. Analyst.
  • BCA, BPA and Security Lead for the OpTesia team
  • GoTo analyst for projects requiring out of the box thinking and innovative ideas
  • Designed a new process for retained surgical items (intentional and unintentional)

Certified Application Analyst - Optime & Anesthesia

Centura Health
07.2019 - 09.2022
  • Anesthesia / OpTime Analyst for 20 Hospital System with 130,000 cases per year
  • Responsible for build maintenance, upgrade and continued enhancement of the system to meet our end users needs
  • Integrated testing lead for 3 years
  • 1 of 2 Anesthesia Analysts in addition to OpTime responsibilities
  • Presented at XGM in 2021 Innovative Procedure Pass Build

Credentialed Trainer - Optime & Anesthesia

Centura Health
07.2017 - 07.2019
  • Hired as a permanent trainer by Centura to continue training and elbow support
  • Assisted ID with upgrade material changes
  • Coordinated the on-boarding of all new Anesthesia providers, and was the primary trainer in on-boarding new Trainers to assist with our Anesthesia application.
  • Trained in person and remote classes when travel was not possible due to weather
  • Rating by those I trained was 4.9/5

Credentialed Trainer - Optime & Anesthesia

Optimum HIT - Centura EPIC Implementation
11.2016 - 06.2017
  • Trained classes for initial implementation of Epic for Centura for all OR and Anesthesia Staff Roles
  • Elbow support for GoLive
  • Responsible for communication between the analysts and the hospital staff

Education

B.S. Business Administration - Marketing and International Management

California Polytechnic State University (Cal Poly)
San Luis Obispo, CA
01.1993

Skills

  • Collaborative leadership skills
  • Innovative problem solving
  • Project management expertise
  • Engaging presentation skills
  • Customer-focused service
  • Clear written communication

Certification

  • CERTIFIED in Anesthesia, OpTime & SmartForms
  • BADGES in Surgery Center, Security Workgroup, Best Practice Advisories (Basic) and Core Analyst

Timeline

Certified Senior Application Analyst - Optime & Anesthesia

CommonSpirit Health
09.2023 - Current

Certified Senior Application Analyst - Optime & Anesthesia

Centura Health
09.2022 - 09.2022

Certified Application Analyst - Optime & Anesthesia

Centura Health
07.2019 - 09.2022

Credentialed Trainer - Optime & Anesthesia

Centura Health
07.2017 - 07.2019

Credentialed Trainer - Optime & Anesthesia

Optimum HIT - Centura EPIC Implementation
11.2016 - 06.2017

B.S. Business Administration - Marketing and International Management

California Polytechnic State University (Cal Poly)

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Claudia Hiatt