Summary
Work History
Education
Skills
Timeline
Generic

Claudia Horton-Parker

Warren,MI

Summary

Detail-oriented Administrative Professional with strong skills in Office Management, Data Entry. Proficient in Customer Service as Cashier working cash register primarily and assisting as Pharmacy Helper. Proven ability to streamline communication and enhance collaboration.

Work History

Administrative Assistant

Mason AFC Home
Detroit, MI
2001 - 2019
  • Managed scheduling and calendar organization for executives, ensuring efficient time allocation.
  • Coordinated communication between departments to streamline information flow and enhance collaboration.
  • Assisted in the preparation of reports and presentations, improving clarity and professionalism.
  • Maintained office supplies inventory, reducing costs through effective vendor negotiation.
  • Developed training materials for new staff, facilitating quicker onboarding processes.
  • Enhanced filing systems to improve retrieval speed and accuracy of important documents.
  • Supported event planning efforts by managing logistics and vendor relationships effectively.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Secretary/Intake Specialist

Making Changes
Detroit, MI
2009 - 2013
  • Managed scheduling and calendar coordination for team members.
  • Produced and distributed internal and external communications efficiently.
  • Maintained accurate filing systems and documentation processes.
  • Assisted in organizing meetings, including logistics and materials preparation.
  • Developed templates for reports to enhance consistency and professionalism.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Office Assistant Grade II

Detroit Health Department
Detroit, MI
1996 - 2012
  • Assisted in managing office correspondence and communications for efficient information flow.
  • Organized and maintained filing systems to ensure easy access to critical documents.
  • Supported team members in scheduling appointments and coordinating meetings effectively.
  • Processed incoming mail and packages, distributing them to appropriate departments promptly.
  • Implemented organizational strategies that enhanced overall office efficiency and workflow.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Cashier

CVS Pharmacy
Detroit, MI
1996 - 2006
  • Maintained accurate cash drawer balance through diligent cash handling practices.
  • Assisted in restocking shelves, ensuring optimal product availability for customers.
  • Collaborated with team members to enhance store operations and customer experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Henry Ford High School
Detroit, MI
06-1970

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • File organization
  • Administrative support
  • Filing
  • Computer proficiency
  • Clerical support
  • Documentation and recordkeeping
  • Office management

Timeline

Administrative Assistant

Mason AFC Home
2001 - 2019

Secretary/Intake Specialist

Making Changes
2009 - 2013

Office Assistant Grade II

Detroit Health Department
1996 - 2012

Cashier

CVS Pharmacy
1996 - 2006

High School Diploma -

Henry Ford High School