Summary
Work History
Education
Skills
Timeline
pwb

Claudia Howard

Corsicana,Texas

Summary

Looking for a company where I can grow and be a reliable and loyal employee.

Work History

Bar Manager

Martinis Lounge
San Antonio
01 2009 - 12 2013
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.

Bartender

The Falls and Wise Guys
San Antonio
06 2010 - 12 2013
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Administrative Assistant

Davidson & Troilo P.C.
San Antonio
01 2006 - 12 2010
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Carhop

Sonic Drive-Inn
Helotes
06 2001 - 12 2005
  • Increased repeat business, engaging customers with friendly and efficient service.
  • Prepared beverages and simple menu items for faster service turnaround.
  • Enhanced customer experience by delivering orders promptly and with smile.
  • Collaborated with team members to provide exceptional customer experiences.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Ensured order accuracy, double-checking each order before delivering to customers.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.

Education

Associates Of Business Management - Arts

Navarro College
03.2020

Skills

  • Type 60 words per minute and have knowledge of Microsoft Word, Access, Excel and Powerpoint

Timeline

Bar Manager

Martinis Lounge
01 2009 - 12 2013

Bartender

The Falls and Wise Guys
06 2010 - 12 2013

Administrative Assistant

Davidson & Troilo P.C.
01 2006 - 12 2010

Carhop

Sonic Drive-Inn
06 2001 - 12 2005

Associates Of Business Management - Arts

Navarro College

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Claudia Howard