Claudia Ironside
Fayetteville,AR
Summary
Experienced leader in bar operations, dedicated to elevating customer experiences with exceptional service. Skilled in team management, fostering a productive and positive work environment. Proven success in implementing efficient inventory control measures, reducing costs and waste. Committed to delivering high-quality service, ensuring customer satisfaction, and driving operational efficiency.
Overview
6
6
years of professional experience
Work History
Bar Lead/ Bartender
Tin Roof
08.2021 - Current
- Led and supervised a team of bartenders and bar staff
- Trained and mentored new hires
- Oversaw cash and card handling procedures; securing cash drawers and safely delivering daily revenue to management
- Ensuring accurate financial documentation, and adherence to security protocols
Concierge
Blink Concierges
12.2019 - Current
- November 29, 2019-December 1, 2019; assisted in the decoration of Royal Oaks Country Club for the holiday season
- March 18, 2025; collaborated with management to relocate and organize furniture in a client's home
Server
Grubs Bar and Grille
08.2019 - 08.2021
- Delivered exceptional customer service while executing multiple tasks in a promptly time manner during peak hours
- Collaborated with team members to perform an organized, clean, and safe environment for staff and customers
Education
Bachelors - Psychology, Criminology
University of Arkansas
Fayetteville, AR01.2024
Skills
- Attention to detail
- Communication skills
- Problem-solving
- Multitasking
- Sales skills
- Staff leadership
- Workplace safety
- Upselling strategies
- Promotional events
Awards
First Generation Student, 2024
Timeline
Bar Lead/ Bartender
Tin Roof
08.2021 - Current
Concierge
Blink Concierges
12.2019 - Current
Server
Grubs Bar and Grille
08.2019 - 08.2021
Bachelors - Psychology, Criminology
University of Arkansas
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