Claudia Madrid
Miami,FL
Summary
Proven track record in enhancing customer satisfaction and office efficiency, notably with Service Solutions Miami. Skilled in time management and verbal communication. Achieved significant improvements in workflow and client service, demonstrating a results-driven approach with a focus on key achievements.
- Developed successful providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Always willing to learn new skills and open to new opportunities.
Overview
3
3
years of professional experience
Work History
Office Assistant
Service Solutions Miami
02.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
Server
Cipriani
06.2021 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
GED -
Miami Senior High School
Miami, FL10.2024
Skills
- Customer Service
- Positive Attitude
- Time Management
- Verbal Communication
Timeline
Office Assistant
Service Solutions Miami
02.2024 - Current
Server
Cipriani
06.2021 - 01.2024
GED -
Miami Senior High School
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