Hi, I’m
Claudia Mazzeo
Claims/Billing Specialist - Workers Compensation - Remittance Processor
Wellington,FL
Summary
Compassionate, dedicated, challenge-driven health care professional with experience within the healthcare industry as Health Insurance Representative and Remittance Processor. Brings prior knowledge in key account ownership and cross-functional internal business collaborations. Adept in ICD-10, CPT, and HCPCS coding with additional experience as a Registered Behavior Technician (RBT). Skilled in communication, compliance, and optimizing revenue cycles while ensuring accurate documentation and timely claim resolution.
Overview
3
years of professional experience
3
Languages
Work History
PATIENT FIRSTRichmond, VA
Remittance Processor
01.2025 - Current
Job overview
- Detail-oriented payment posting expertise: import and post daily payment from insurance companies and patients into the system.
- Proficient in remittance reconciliation, researching discrepancies, and working collaboratively with insurance providers to ensure accurate contractual adjustments.
- Accounting knowledge to ensure accurate payments and adjustments entries.
- Medical Insurance knowledge: familiarity with medical terminology and medical codes, insurance policies and contractual adjustments, reconsiderations and denials.
PATIENT FIRSTRichmond, VA
Occupational Health Representative
01.2024 - Current
Job overview
- Manage full-cycle billing including Medicare, commercial, and workers' compensation claims.
- Process payments and remittances, post adjustments, and resolve denials to maximize collections.
- Communicate effectively with patients and providers.
- Collaborate with other departments to ensure compliance and coding accuracy.
BRIGHTER STRIDESRichmond, VA
Behavior Therapist
01.2022 - 01.2024
Job overview
- Data recording and support claim documentation accuracy in compliance with HIPAA.
- Confidential patient record keeping and reporting in a healthcare setting to transition into insurance billing and compliance, documentation accuracy and compliance with HIPAA regulations.
Education
Haywood Community College
Certificate from Early Childhood Education
University Overview
Child Development Associate & DCF 40 hours
Skills
Medical Billing & Coding (ICD10, CPT, HCPCS)
Workers' Compensation & Medical Claims
Revenue & Remittance Processing
Denial Management & Reconsiderations
Payment Posting & Account Reconciliation
HIPAA Compliance
EHR Systems
Proficiency Microsoft Excel
Proficiency Microsoft Word
Proficiency Microsoft Outlook
Affiliations
AAPC
Timeline
Remittance Processor
PATIENT FIRST
01.2025 - Current
Occupational Health Representative
PATIENT FIRST
01.2024 - Current
Behavior Therapist
BRIGHTER STRIDES
01.2022 - 01.2024
Haywood Community College
Certificate from Early Childhood Education
1 2017