Claudia Membreno
Customer Service
Palmdale,CA
Summary
Dynamic Customer Service Representative with a proven track record at Alvarado Income Tax and Consultant. Expert in resolving inquiries and enhancing client satisfaction through active listening and critical thinking. Successfully processed tax returns while ensuring compliance with regulations, demonstrating strong data entry skills and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Alvarado Income Tax and ImmigrationConsultant
01.2007 - 05.2014
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed tax returns accurately while adhering to legal guidelines and deadlines.
- Guided clients in understanding complex tax regulations and filing requirements.
- Streamlined appointment scheduling, enhancing overall customer satisfaction and efficiency.
Education
High School Diploma -
Opportunities For Learning
Reseda, CASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Alvarado Income Tax and ImmigrationConsultant
01.2007 - 05.2014
High School Diploma -
Opportunities For Learning
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