Claudia Mendoza
Houston,TX
Summary
Achieved significant sales growth at US Vision by fostering key relationships and leveraging strategic planning and industry networking skills. Excelled in customer relationship management and sales development, resulting in enhanced territory sales and customer satisfaction. Skillfully negotiated contracts and mentored teams, showcasing leadership and sales forecasting acumen. Goal-oriented manager with distinguished experience in the optical industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
19
19
years of professional experience
Work History
Territory Manager
US Vision
09.2005 - 08.2024
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned 26 territory locations.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Researched competitor activity and used findings to develop sales growth strategies.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Negotiated contracts skillfully, securing long-term agreements with Doctors that contributed significantly to revenue growth.
- Trained and mentored Doctors and sales representatives in sales techniques and strategies.
- Delivered customized solutions tailored to individual Doctor, district leads, and store leads increasing overall customer satisfaction levels significantly.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Skills
- Team Collaboration and Leadership
- Industry Networking
- Strategic Planning
- Sales Development
- Opportunities Identification
- Vendor Management
- Customer Relationship Management
- Consultations with Doctors
- Multitasking and Organization
- Time Management
- Goal Setting and Achievement
- Sales Forecasting
Languages
Spanish
Native or Bilingual
Timeline
Territory Manager
US Vision
09.2005 - 08.2024
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