Claudia Mendoza
OXNARD,CA
Summary
Results-driven Receiving Manager experienced in employee training, workload coordination, and inventory control. Achieved high productivity and efficient task completion through strong problem-solving, organizational skills, and effective communication. Focused on maintaining high-quality warehouse operations and fostering team collaboration to enhance overall performance.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Receiving Manager
Lowes Home Improvment
Ventura, California
06.2005 - Current
- Managed receiving operations for merchandise deliveries and inventory control.
- Supervised team members in processing incoming shipments efficiently.
- Coordinated with vendors to ensure timely delivery of products.
- Managed inventory records using computer systems for tracking shipments and stock levels.
- Inspected incoming merchandise for quality and accuracy against purchase orders.
- Assisted in resolving discrepancies between received items and inventory records promptly.
- Fostered teamwork among staff to enhance communication during busy receiving hours.
- Tracked discrepancies between invoices and packing slips upon arrival of goods.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Managed and organized the receiving of all incoming shipments.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Trained and supervised warehouse team, setting schedules and delegating daily tasks.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
- Coordinated with vendors regarding shipping schedules and delivery expectations.
- Communicated with suppliers regarding product availability, costs, quality issues .
- Conducted regular staff meetings to discuss procedures, performance, and goals.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Consistently met company and department objectives within budget and time constraints.
- Handled departmental scheduling to maintain proper staffing for shifts.
Pro sales Specialist
Lowes Home Improvment
Ventura, Ca
11.2020 - 06.2021
- Engaged customers to understand home improvement needs and preferences.
- Demonstrated product features to enhance customer knowledge and satisfaction.
- Assisted in merchandising displays to effectively showcase seasonal products.
- Processed commercial accounts to meet the contractors needs .
- Built relationships with vendors to make sure orders were processed in contractors time and availability .
- Built pro sales growth with vendors including achieving 2mill in sales in 6months .
RTM Clerk
Lowes Home Improvment
Ventura, CA
04.2010 - 05.2016
- Processed returns and exchanges for customer satisfaction.
- Maintained accurate inventory records and stock levels.
- Operated warehouse equipment to move products efficiently.
- Proceded defective damaged product back to manufacture.
- Procesed regulated materials with the state hazardous waste process .
- Requested manufactures to issue credit for materials received with conceal or defective issues .
Special credit coordinador
Lowes Home Improvment
Ventura, CA
10.2008 - 12.2012
- Managed credit applications and assessments for customer financing options.
- Reviewed customer accounts to ensure compliance with company credit policies.
- Collaborated with sales teams to resolve credit-related inquiries and issues.
- Processed credit adjustments and disputes efficiently to maintain customer satisfaction.
- Assisted management in policy updates to improve overall credit process efficiency.
- Performed regular audits of customer data records in order to identify any irregularities that may require further investigation.
Front End Department Supervisor
Lowes Home Improvment
Ventura
06.2005 - 09.2008
- Supervised daily operations of front end team at home improvement retailer.
- Managed cash handling procedures and ensured compliance with company policies.
- Coordinated schedules to optimize team coverage during peak hours.
- Implemented merchandising strategies to enhance product visibility and sales.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Monitored daily sales goals, analyzed data, and maintained records of performance metrics.
- Provided guidance and direction on technical issues, customer service initiatives, and product knowledge.
Receiver stocker
Walmart
Oxnard, California
03.1998 - 03.2003
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Received and inspected incoming merchandise for quality and accuracy.
- Managed inventory levels and organized stock in designated areas.
- Operated forklifts and pallet jacks for efficient material handling.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Documented discrepancies in shipments for follow-up with suppliers.
- Coordinated with other departments to ensure timely product availability.
- Maintained a clean and organized receiving area for optimal efficiency.
- Utilized RF scanner to accurately record item locations in the warehouse database system.
- Operated forklift safely to move products around the warehouse.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Compared shipment contents with paperwork to support inventory accuracy.
Education
Oxnard High School
Oxnard, CASkills
- Inventory management
- Warehouse operations
- Logistics coordination
- Vendor coordination
Languages
English
Professional
A1
Spanish
Professional
A1
Accomplishments
- Was selected receiving manager of the year in 2025 for outstanding performance and showing Regional performance results.
References
References available upon request.
Timeline
Pro sales Specialist
Lowes Home Improvment
11.2020 - 06.2021
RTM Clerk
Lowes Home Improvment
04.2010 - 05.2016
Special credit coordinador
Lowes Home Improvment
10.2008 - 12.2012
Receiving Manager
Lowes Home Improvment
06.2005 - Current
Front End Department Supervisor
Lowes Home Improvment
06.2005 - 09.2008
Receiver stocker
Walmart
03.1998 - 03.2003
Oxnard High School