Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Claudia Meza

Cicero,IL

Summary

Seasoned Store Manager with a robust history at Dollar Tree, where leadership and operational excellence led to significant improvements in customer satisfaction and store performance. Skilled in financial operations management and adept at fostering strong relationships, I excel in personnel development and strategic promotional planning, driving retail success and team growth. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

5
5
years of professional experience

Work History

Store Manager

Dollar Tree
Glendale Heights, IL
03.2020 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Created weekly work schedules for store personnel.
  • Updated POS system with new products and promotional offers.
  • Trained and mentored associates to teach daily tasks and procedures.

Education

High School Diploma -

Morton East
2423 S Austin Blvd Cicero
01-2003

Medical Field
2529 S. Western Ave Chicago IL, 60608

Skills

  • Personnel development
  • Promotional planning
  • Operational budgeting
  • Hourly shift management
  • Store operations oversight
  • Friendly and positive
  • Relationship building and management
  • Financial operations management
  • Supply ordering
  • Staff performance improvement
  • Budgeting and cost control
  • Special events
  • Employee scheduling
  • Opening and closing procedures
  • Project management
  • Marketing and promotions
  • Outstanding communication skills
  • Staff management
  • Customer service management
  • Order management
  • Accurate money handling
  • Multitasking and organization
  • Payroll management
  • Inventory control
  • Merchandise planning
  • Retail merchandise quality standards
  • Employee supervision and motivation
  • Customer relations
  • Team leadership
  • Customer service
  • Training and mentoring
  • Bank and safe deposits
  • Employee training
  • Sales strategies

Affiliations

• Strongly professional, bilingual, and graduated from high school.

Committed to providing excellent customer service.

I am a good, positive person, always trying my best to do the best of the day.

Fluent bilingual, patient, and professional individual.
• Determined, responsible, hard worker, reliable, organized, and • Motivated.

Ability to reach calmly in an emergency situation.
Excellent communication and organizational skills, able to work in a high-volume, fast-paced environment.
• Customer Experience
• Flexible and Adaptable
• Self-Motivated
• Dependable and Responsible

Languages

English
Professional
Spanish
Professional

Timeline

Store Manager

Dollar Tree
03.2020 - Current

High School Diploma -

Morton East

Medical Field
Claudia Meza