Claudia Millora
Henderson,NV
Summary
Results-driven manager skilled in relationship building and training. Analyzed customer feedback to identify service enhancements, fostering a motivated team that consistently meets operational goals.
Overview
8
8
years of professional experience
Work History
Manager
In-N-Out Burger
Las Vegas, NV
02.2018 - Current
- Led daily operations, ensuring efficient workflow and optimal staff performance.
- Trained and mentored team members on customer service standards and operational procedures.
- Implemented process improvements to enhance speed of service and product quality.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Analyzed customer feedback to identify areas for service enhancement and employee training needs.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Southeast Career Technical Academy
Las Vegas, NV06-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Expectation setting
- Multitasking
- Positive attitude
- Hiring and training
- Complex Problem-solving
- Task delegation
- Photoshop proficiency
- Microsoft powerpoint, excel, and Word
Accomplishments
- Supervised team of 130 staff members.
- Helped 3 different store reach goals.
- Reached management in less than year
Timeline
Manager
In-N-Out Burger
02.2018 - Current
High School Diploma -
Southeast Career Technical Academy