Claudia Moreno

• Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Coached team members to deliver hospitable, professional service while adhering to set service models.
• Coached employees through day-to-day work and complex problems.
• In charge of the front end, assisting the cashiers in giving them change and helping with price match etc.
• Tally out every cash register at the end of my shift and replaced rolls.
• kept the front area clean and organized for a pleasant experience for the customers.
• Was under the supervision of the store manager

As a home based daycare caregiver I was in charge of a small toddler classroom. The kids ages where from 2 to 3 years old. I was in charge of taking care of them at all times with the help of the daycare owner.

My duties included to make fun age appropriate activities for the kids. Keep them free of accidents and assist them in potty training if needed.

I was in charge of having order in th classroom, following the daycare schedule including giving breakfast, lunch and snacks in between.

Would take out the kids when the weather was appropriate to play outside in the backyard.