Summary
Overview
Work History
Education
Skills
Certification
Certificate for my D license in security officer
Timeline
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Jasmine Ramirez

Cumberland,RI

Summary

Motivated and customer-focused professional with 3+ years of Miami-Dade County recreation child development, plus additional hands-on experience in the food industry and retail operations at The UPS Store. Skilled in customer service, time management, and multitasking in fast-paced environments. Dedicated to creating positive experiences, learning new skills, and supporting team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Associate/ Package Handler

Ups Store
Hollywood, FL
06.2025 - Current
  • Experienced in shipping logistics, including package drop-offs, returns, and processing shipments in accordance with UPS standards
  • Provides exceptional customer service to 50+ clients daily in a fast-paced retail environment
  • Skilled in retail services such as faxing, printing, copying, and general front-desk support
  • Accurately handles cash, debit, and credit transactions, with experience in balancing tills and securing registers
  • Responsible for full store opening and closing duties, including setting up for the day, shutting down equipment, securing cash, and locking up the premises
  • Supports inventory control through supply receiving, restocking, and organized backroom management
  • Maintains a clean, professional, and customer-focused workspace while promoting efficiency and satisfaction

Front-of-House Team Member

C4eats Vegan Restaurant
Hollywood, FL
01.2025 - 06.2025

-Take customer orders and process payment with professionalism and accuracy.

-Packed to-go orders, ensured all items were accurately included, and prepared fresh beverages for customers.

-Maintained cleanliness of front area, including sweeping, mopping, and sanitizing tables, chairs, and counters.
-Restocked napkins, utensils, lids, cups, condiments, and sauces regularly.
-Cleaned dishes and ensured a sanitary, welcoming environment.
-Managed restroom cleanliness and supply inventory.
-Strong customer service skills assuring customer satisfaction.

-Prepared fresh sauces and ensured stock levels remained consistently replenished.

Recreation Intern and Children Development Intern

Miami-Dade Fit2lead Internship Program
Miami-Dade - Joe And Enid W. Demps Park
06.2021 - 06.2024

-Assist with the planning/organization of recreation programs
-Assist with the facilitation of Afterschool and Sports Development programs
-Assist with the maintenance of the programming area organization, setup
-Teamwork

-Awareness of or a desire to learn about the needs of children and families.

-Experience working with diverse populations and young children preferred.

-Ability to understand and execute verbal and written instruction, policies, and procedures.

-Model and monitor appropriate student behaviors and communication skills.

-Insights into effective teaching strategies, classroom management techniques, and child development principles.

-Deep understanding of child development, early learning principles, and best practices in working with young children

-Maintaining a clean and safe environment for staff and children

-Filing, organizing and keeping confidential files secured

-Released students to parent during pick-ups

Education

High School Diploma -

South Broward High School
1901 N Federal Hwy, Hollywood, FL 33020
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Youth engagement
  • Activity supervision
  • Facility maintenance
  • Equipment management
  • Friendly, positive attitude

Certification

Certified as a security officer - Class D license

Certificate for my D license in security officer

Security Officer for my class D License successfully certified through the Security Training Group, completing the State of Florida’s required 40-hour training program from July 25, 2025, to August 8, 2025. Trained in security procedures, emergency response, and patrol techniques, and authorized to perform security duties in compliance with Florida state regulations.

Timeline

Customer Service Associate/ Package Handler

Ups Store
06.2025 - Current

Front-of-House Team Member

C4eats Vegan Restaurant
01.2025 - 06.2025

Recreation Intern and Children Development Intern

Miami-Dade Fit2lead Internship Program
06.2021 - 06.2024

High School Diploma -

South Broward High School
Jasmine Ramirez