Claudia Moya
Santa Teresa,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Receptionist
Mt West Family Healthcenter
10.2023 - Current
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collect payments
- Verify insurance benefits and eligibility.
- Schedule appointments
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
Culligan Water Conditioning of North Texas
09.2022 - 05.2023
- Greeted customers and provided them with assistance with their bills.
- Answered incoming calls, took messages, and forwarded them to personnel.
- Scheduled appointments for customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail.
- Processed customer payments using cash, checks and credit cards, and entered them onto Quickbooks.
Quality Assurance Technician
Stampede Meat, Inc
01.2021 - 02.2022
- Performed detailed inspections of products to ensure compliance with quality standards.
- Developed and implemented inspection procedures for incoming materials.
- Maintained records of all quality control activities, such as tests and inspections performed.
- Ensured that all products meet customer requirements prior to shipping.
- Tracked non-conforming material using appropriate documentation systems.
- Supported internal audits by verifying accuracy of documents against actual conditions.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Randomly selected products at various stages of production for evaluation.
Receptionist
Dr. Charles Pittle Dpm
07.2009 - 01.2021
- Obtained payments from patients and scanned identification cards.
- Answered incoming calls and transferred calls to the appropriate department.
- Greeted each patient and visitor pleasantly.
- Scheduled appointments and maintained files.
- Ensured the waiting area looked neat and organized at all times.
- Adhered to strict HIPPA guidelines at all times.
- Checked patient data including insurance, demographics, and health history to ensure information was current.
- Foot X-Ray certified.
- Assisted doctor at times with translating.
- Translated patient information sheets from English to Spanish.
Receptionist/Medical Assistant
Dr. Satheesh Kumar, MD
05.2002 - 06.2009
- Made copies of patient's insurance cards and identification cards.
- Checked benefits and eligibility.
- Collected payments.
- Made appointments.
- Answered all incoming calls.
- Called patients to confirm appointments and and confirm demographics.
- Took height and weight.
- Took blood pressure.
- EKG
- Connected holter monitors.
Education
Associate of Arts -
El Paso Community College
El Paso, TX05.2008
High School Diploma -
Coronado High School
El Paso, TX05.2000
Skills
- Microsoft Word, Excel
- Fluent in English and Spanish
- EMR systems used, Athena and EClinicalWorks
Education and Training
other,other
Timeline
Receptionist
Mt West Family Healthcenter
10.2023 - Current
Receptionist
Culligan Water Conditioning of North Texas
09.2022 - 05.2023
Quality Assurance Technician
Stampede Meat, Inc
01.2021 - 02.2022
Receptionist
Dr. Charles Pittle Dpm
07.2009 - 01.2021
Receptionist/Medical Assistant
Dr. Satheesh Kumar, MD
05.2002 - 06.2009
High School Diploma -
Coronado High School
Associate of Arts -
El Paso Community College
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