Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Munguia Walls

Ridgefield,NJ

Summary

To obtain an opportunity in a prestigious organization where I would be able to utilize my 28 progressive experience and skills within the field of medical billing and collection.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Operations

NBW CONSULTANT, LLC
04.2014 - Current
  • Company Overview: Verifications, Authorizations, Billing Company, Collections
  • Supervise 12 staff members and delegate work detail on verification, authorizations, billing and collection for the different specialties
  • Coordinate all lunch schedules, time off requests and approve all time sheets
  • Hire, train and evaluate all staff members
  • Assist employees with all employment related issues
  • Maintain and review staffs daily progress reports
  • Enter, review and process all encounters for all firms
  • Responsible for the daily processing of all billing claims, and resolving all conflicts
  • Supervise all electronic submissions of bills; follow up all denials and resubmissions / appeal all the non-payments, poor insurance payments etc
  • Supervised and approved the preparing of the PIP Arbitration files
  • Supervised the maintence and accurate keep records of all billing claims
  • Handle all appeals and payment settlements in order to keep increasing revenue
  • Negotiate all payments with patients, surgical centers and legal representatives
  • Manage all patient calls, handle complaints and provide support when needed
  • Insure that all patients receive account balances and updates on a timely fashion
  • Supervise all the posting of charges and payments daily
  • Review and maintain daily reports for transactions and cash flow
  • Schedule outpatient surgeries and follow appointment, (patient transportation, prescriptions, staying hospitals, medical clearance etc.)
  • Maintain the Doctors file for participation and non-participation with insurance
  • Handle paper work and phone disability for patients
  • Promoted from medical assistant to office billings and collections manager within a year
  • Planned and coordinated all facets of the billing and collections department
  • Follow up for past due open claims
  • Claim appeal for W/C and Major Medical
  • Attended basic training of the New Jersey Charity Care
  • Verifications, Authorizations, Billing Company, Collections

Client Liaison/Field Supervisor North Region

The Callagy Group/Sean R. Callagy Esq.
09.2008 - 04.2014
  • Company Overview: Verifications, Authorizations, Billing & Collections
  • Supervise 12 staff members and delegate work detail on verification, authorizations, billing and collection for the different specialties
  • Coordinate all lunch schedules, time off requests and approve all time sheets
  • Hire, train and evaluate all staff members
  • Assist employees with all employment related issues
  • Maintain and review staffs daily progress reports
  • Enter, review and process all encounters for all firms
  • Responsible for the daily processing of all billing claims, and resolving all conflicts
  • Supervise all electronic submissions of bills; follow up all denials and resubmissions / appeal all the non-payments, poor insurance payments etc
  • Supervised and approved the preparing of the PIP Arbitration files
  • Supervised the maintence and accurate keep records of all billing claims
  • Handle all appeals and payment settlements in order to keep increasing revenue
  • Negotiate all payments with patients, surgical centers and legal representatives
  • Manage all patient calls, handle complaints and provide support when needed
  • Insure that all patients receive account balances and updates on a timely fashion
  • Supervise all the posting of charges and payments daily
  • Review and maintain daily reports for transactions and cash flow
  • Schedule outpatient surgeries and follow appointment, (patient transportation, prescriptions, staying hospitals, medical clearance etc.)
  • Maintain the Doctors file for participation and non-participation with insurance
  • Handle paper work and phone disability for patients
  • Promoted from medical assistant to office billings and collections manager within a year
  • Planned and coordinated all facets of the billing and collections department
  • Follow up for past due open claims
  • Claim appeal for W/C and Major Medical
  • Attended basic training of the New Jersey Charity Care
  • Verifications, Authorizations, Billing Company, Collections

Education

Certificate In Automated Office Assistant - Office Automation

Associate in Education
Honduras
05.1992

Skills

  • Microsoft Word
  • Excel
  • Outlook
  • Various Billing Software
  • Bilingual English/Spanish

Certification

Education, automated offices assistant, CPR,

Languages

Spanish
Full Professional

Timeline

Director of Operations

NBW CONSULTANT, LLC
04.2014 - Current

Client Liaison/Field Supervisor North Region

The Callagy Group/Sean R. Callagy Esq.
09.2008 - 04.2014

Certificate In Automated Office Assistant - Office Automation

Associate in Education
Claudia Munguia Walls