Claudia Orellana
Manassas,US
Summary
I consider myself a strong leader and problem solver dedicated to optimizing operations to decrease costs and promote organizational efficiency. I have the ability to make independent decisions and good judgment to have a positive impact on the success of the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Panda Express Restaurant
08.2019 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
Education
High School Diploma -
ITCA-FEPADE
San Miguel, El Salvador05.2004
Skills
- Customer Focus
- Workplace Safety
- Employee Scheduling
- Count Inventory
- Team Motivation
- Sales Reporting
Languages
Spanish
Native or Bilingual
Certification
- SERVSAFE Training - 02/05/2025
Timeline
Assistant Manager
Panda Express Restaurant
08.2019 - Current
High School Diploma -
ITCA-FEPADE
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