Claudia Orozco
North Las Vegas
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
LA insurance
Las Vegas
08.2025 - 11.2025
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Explained policy details and coverage options to clients clearly and effectively.
- Processed insurance applications and maintained accurate client records efficiently.
Insurance Agent
Freeway Insurance
Las Vegas
02.2024 - 04.2025
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Explained policy details and coverage options to clients clearly and effectively.
- Processed insurance applications and maintained accurate client records efficiently.
Tax Preparer
Toro Taxes
Las Vegas
01.2023 - 04.2023
- Prepared tax returns for individuals and small businesses accurately.
- Collected and organized client financial documents for tax filing.
- Reviewed tax forms for compliance with federal and state regulations.
DMV services
Corona’s auto
Bakersfield
01.2015 - 05.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bakersfield High School
Bakersfield , CABusiness
Bakersfield College
Bakersfield, CATax preparation
Tax Preparation
Insurance
Ace Insurance School
Skills
- Insurance policy analysis
- Policy underwriting
- Risk management
- Industry regulations
- Client acquisition
- Lead qualification
- Policy renewals
- Customer relationship management
- Customer follow-up
- Effective communication
- Team collaboration
- Problem solving
Languages
English
Professional
Spanish
Professional
Certification
- Resident producer
- Personal lines
Timeline
Insurance Agent
LA insurance
08.2025 - 11.2025
Insurance Agent
Freeway Insurance
02.2024 - 04.2025
Tax Preparer
Toro Taxes
01.2023 - 04.2023
DMV services
Corona’s auto
01.2015 - 05.2019
Bakersfield High School
Business
Bakersfield College
Tax preparation
Tax Preparation
Insurance
Ace Insurance School