Claudia Ortinez-Lara
Spanish Fork,UT
Summary
Friendly, committed and reliable Employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Cafe Rio
Provo, UT
05.2021 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, bag their food and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on POS system operation and customer service strategies.
- Performed store opening and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests either in person or phone calls.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Supervisor
Carl's Jr
Spanish Fork, UT
04.2019 - 04.2021
- Evaluated employee performance and trained to improve weak areas.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Production Worker
Blue Mountain
American Fork, UT
05.2019 - 06.2020
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Boxed, labeled and transported items to support assembly operations.
Education
Business Management ( 1st Semester )
Provo College
Provo, UTSkills
- Maintaining Clean Work Area
- Food Serving and Preparation
- Integrity and Dependability
- Cash Register Operation
- Employee Training and Supervision
- Customer Service
- Managing Operations and Efficiency
- Safe Food Handling
- Verbal and Written Spanish Communication
- Credits and Refunds
- Basic Math Functions
- Till Counting
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Cafe Rio
05.2021 - Current
Production Worker
Blue Mountain
05.2019 - 06.2020
Supervisor
Carl's Jr
04.2019 - 04.2021
Business Management ( 1st Semester )
Provo College
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