Claudia Orzol
Macomb,MI
Summary
Dedicated Pharmacy Technician with extensive experience in medical prescription assistance and customer service. Proven ability to manage medication inventory, deliver effective patient counseling, and support pharmacists in prescription fulfillment. Strong communication skills, a solid understanding of pharmacy law and ethics, and adept multitasking capabilities underscore a commitment to enhancing patient care and improving workflow efficiency. Eager to leverage academic knowledge from Wayne State University in practical applications to further enhance service quality. As well, with inpatient pharmacy procedures and medication administration protocols. Utilizes thorough knowledge of pharmacology and healthcare regulations to ensure accurate prescription fulfillment. Strong understanding of collaborative patient care and workflow efficiency in high-demand settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inpatient Certified Pharmacy Technician
Henry Ford Macomb Hospital
06.2025 - Current
- Managed medication inventory, ensuring compliance with safety regulations and protocols.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Collaborated with healthcare team to review medication orders and resolve discrepancies effectively.
- Prepared and dispensed medications accurately for inpatient units, ensuring compliance with hospital protocols.
- Utilized pharmacy management software to maintain precise medication records and streamline workflow processes.
- Streamlined pharmacy operations by maintaining an organized and efficient work environment.
- Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
- Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.
Pharmacy Technician
Lytle Pharmacy
10.2024 - Current
- Monitored prescription refill requests and communicated with patients regarding their status.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Pharmacy Technician
Meijer
02.2023 - Current
- Provided customer service to patients by answering questions about medications and health-related topics.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Worked closely with pharmacists, technicians, and colleagues to manage order prioritization.
Sales Associate
Express Clothing
03.2022 - 06.2023
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Computed purchases and received and processed cash or credit payment.
Sales Associate
Old Navy, Gap
09.2021 - 09.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
- Computed purchases and received and processed cash or credit payment.
- Maintained records related to sales for store management.
Education
High School Diploma -
Dakota High School
Macomb, MI06-2022
No Degree - Pre-Pharmacy
Wayne State University
Detroit, MISkills
- Drug utilization review
- Proper labeling
- Drug safety
- Insurance reconciliation
- Billing support
- FDA compliance
- Pharmacy operations
- FDA and HIPAA compliance
- Vaccine administration
- Immunization scheduling
- Prescription filling
- Ordering and stocking medications
- Updating medication histories
- Medicare and medicaid process
- Answering customer questions
- Document scanning
- Fast typing speed
- Deadline oriented
- Strong communication skills
- Data entry techniques
- Labeling accuracy
- Patient confidentiality
- Pharmacy software proficiency
- Sterile technique
- Dosage form preparation
- Continuing education
Certification
- Vaccination certification.
- Pharmacy technician license.
- CPR.
Accomplishments
Over 100 hours of hospital shadowing.
Timeline
Inpatient Certified Pharmacy Technician
Henry Ford Macomb Hospital
06.2025 - Current
Pharmacy Technician
Lytle Pharmacy
10.2024 - Current
Pharmacy Technician
Meijer
02.2023 - Current
Sales Associate
Express Clothing
03.2022 - 06.2023
Sales Associate
Old Navy, Gap
09.2021 - 09.2022
High School Diploma -
Dakota High School
No Degree - Pre-Pharmacy
Wayne State University
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