Claudia Perez
El Cajon,CA
Summary
Positive and goal oriented Property Management professional with expertise in Low Income Housing, promoting resident satisfaction by addressing concerns, managing repairs and implementing updates to enhance properties. Offering two and a half years of experience managing apartment community of 250 units. In-depth knowledge of property management, including Tax Credit.
Overview
7
7
years of professional experience
Work History
Resident Administrator
Bridge Housing Property Management
San Diego, CA
07.2019 - 04.2022
- Completed forms and reports to facilitate admissions for low income housing
- Screened and transferred incoming calls, took down messages and transmitted information and documents to management
- Maintained customer communications and tracked maintenance work orders
- Managed agendas and calendars, boosting productivity and improving organizational initiatives
Assistant Apartment Manager
Warm Water Studios LLC
San Diego, CA
10.2018 - 05.2019
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Collected room deposits, fees and payments
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Concierge/Receptionist
Bella Vista Health Center
Lemon Grove, CA
03.2017 - 11.2018
- Provided new residents with admissions packets, obtained signatures and collected insurance information
- Made purchases on resident’s behalf and assisted with reception as needed
- Actively listened to guests and family members, and handled concerns quickly
Cashier
GTM General Discount Stores
Lemon Grove, CA
11.2012 - 10.2014
- Operated cash register for cash, check and credit card transactions
- Addressed customer needs and made product recommendations to increase sales
- Restocked and organized merchandise in front lanes for optimal appearance
Education
No Degree - The Office Professional Training Program(OPT)
Grossmont College
El Cajon, CAHigh School Diploma -
San Diego High School
San Diego, CASkills
- Tax Credit Knowledge
- Yardi Voyager
- Microsoft Word, Outlook and Excel
- Strong communication Skills
- Superior organizational skills
- Bilingual-Spanish
Accomplishments
Employee Of The Month- Presented at Bella Vista Health Center 03/2018
Timeline
Resident Administrator
Bridge Housing Property Management
07.2019 - 04.2022
Assistant Apartment Manager
Warm Water Studios LLC
10.2018 - 05.2019
Concierge/Receptionist
Bella Vista Health Center
03.2017 - 11.2018
Cashier
GTM General Discount Stores
11.2012 - 10.2014
No Degree - The Office Professional Training Program(OPT)
Grossmont College
High School Diploma -
San Diego High School
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