Claudia Ramos
Dallas,TX
Summary
Accomplished Sales Manager offering 7 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Territory Manager
La Familia Auto Insurance
06.2021 - Current
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Resolved problems with customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Built relationships with customers and community to establish long-term business growth.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Researched competitor activity and used findings to develop sales growth strategies.
Regional Manager
-
10.2019 - 05.2021
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Built positive and productive relationships with store and field leadership.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
District Manager
-
09.2018 - 10.2019
- Modeled best practices for sales and customer service.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Education
High School Diploma -
Moises E Molina High School
Dallas, TX06.2016
Skills
Marketing support
Networking Events
Sales Tracking
Multitasking and Organization
Brand-building strategies
Lead prospecting
Sales Reporting
Staff Training and Development
Performance Evaluations
Customer Relationship Management
Consultative Selling Techniques
Staff Development
Customer Service
Trends Analysis
Competitor research
Operations Management
Goal Setting and Achievement
Sales Quota Management
Direct Sales
Customer Complaint Resolution
Certification
- License - Limited Lines Agent
Languages
Spanish
Native or Bilingual
Timeline
Territory Manager
La Familia Auto Insurance
06.2021 - Current
Regional Manager
-
10.2019 - 05.2021
District Manager
-
09.2018 - 10.2019
High School Diploma -
Moises E Molina High School
- License - Limited Lines Agent
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