Claudia Roman
Los Angeles,CA
Summary
Highly skilled in working with customers. I have experience in the restaurant environment. Worked at Bajas Grill for four years, with a one-year gap between 2019 and 2024. I have worked as a cook, server, waitress, busser, cashier, and bartender. I am great at dealing with stress in the workplace. I am great with other coworkers, and I have also trained employees who are new. Hardworking, efficient, and responsible as far as keeping a bar clean and stocked. The years of experience have taught me to work at a fast pace and keep up with any rush. I worked at Araya's place for one year. I worked there to help out a friend because I was recommended to the owner. Also quick to bring food out for cutomers , greet and seat cutomers as well as checking them out making sure everything was of their liking and asking if there is anything we need to work on and ask their experience.
Overview
5
5
years of professional experience
Work History
Waitress , Bartender, Cashier, Server
Baja's Grill
Los Angeles, CA
12.2019 - 12.2024
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Poured wine, beer and cocktails for patrons.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Provided excellent customer service to ensure satisfaction.
- Stocked service areas with supplies during slow periods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Provided accurate change for cash transactions using a cash register system.
- Answered questions about menu items, ingredients, and pricing.
Cashier , Waitress & Server
Araya's Vegetarian Place
Los Angeles, CA
07.2021 - 07.2022
- Answered customer questions and provided store information.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted and balanced cashier drawers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Presented food and beverages to guests at tables.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Served food and beverages to patrons and confirmed complete orders.
Education
James Monroe High School
North Hills, CASkills
- Dining area maintenance
- Accurate money handling
- Team collaboration
- Menu recommendations
- Customer service
- Stress management
- Order taking
- Payment processing
- Table bussing
- Handling complaints
- Cash handling
- Inventory management
- Bar terminology
- Menu memorization
- Special event coordination
- Cleanliness
- Hospitality and accommodation
- Point of sale (POS) system operations
Websites
Languages
English
Professional
Spanish
Professional
Timeline
Cashier , Waitress & Server
Araya's Vegetarian Place
07.2021 - 07.2022
Waitress , Bartender, Cashier, Server
Baja's Grill
12.2019 - 12.2024
James Monroe High School
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