Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

CLAUDIA SCHAUER

CAROL STREAM

Summary

Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

39
39
years of professional experience

Work History

Paraprofessional ELL

Community Consolidated School District 93
09.2011 - Current
  • Assist the classroom teacher with implementing instruction.
  • Modify and translate for ELL students as needed for optimal learning.
  • Reinforce the teacher’s plan, which may include translation of the lesson.
  • Assist teachers and administration as needed when meeting with parents for translation needs.

Inside Sales Representative

Thyssen Specialty Steels
04.1997 - 04.2002
  • Sell specialty metal products to corporate accounts and other distributors.
  • Process orders and follow up to ensure proper delivery of products.
  • Make sales calls with outside sales representatives to maintain customer relationships.
  • Generating corrective action to respond to and resolve customer disputes and complaints.

Inside Sales Representative

A.M. Castle Metals & Co.
11.1986 - 04.1997
  • Sell a product to a corporate account.
  • Acquire new accounts; maintain and reactivate existing accounts.
  • Makes sales calls with outside sales representatives to maintain customer relationships.
  • Generate orders and expedite them to ensure proper delivery.
  • Field customer complaints regarding order disputes and expedite corrective action.

Sales Assistant

A.M. Castle Metals & Co.
02.1994 - 01.1995
  • Supported four inside sales representatives by working closely with them to formulate and implement sales strategies.
  • Acted as liaison between customer and sales representative.
  • Maintained open files to guarantee the greatest customer satisfaction.

Special Accounts coordinator Assistant

A.M. Castle Metals & Co.
06.1991 - 02.1994
  • Analyzed potential program accounts by projecting total annual sales and negotiating competitive pricing.

Order Entry Clerk

A.M. Castle Metals & Co.
05.1987 - 06.1991
  • Input all orders for the inside sales department, consisting of twenty sales representatives. Ensured quality control by inspecting sales orders before completing entry.

Part Time File Clerk

A.M. Castle Metals & Co.
11.1986 - 05.1987
  • Responsible for all filing on shop tickets for future customer deliveries.
  • Match up paperwork once the orders have been filled out to ensure timely billing.

Education

Graduate -

Madonna High School
Chicago, Illinois

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Data collection
  • Patient
  • Special education support

LANGUAGES

Spanish - Fluent in speaking and reading Spanish.

Timeline

Paraprofessional ELL

Community Consolidated School District 93
09.2011 - Current

Inside Sales Representative

Thyssen Specialty Steels
04.1997 - 04.2002

Sales Assistant

A.M. Castle Metals & Co.
02.1994 - 01.1995

Special Accounts coordinator Assistant

A.M. Castle Metals & Co.
06.1991 - 02.1994

Order Entry Clerk

A.M. Castle Metals & Co.
05.1987 - 06.1991

Inside Sales Representative

A.M. Castle Metals & Co.
11.1986 - 04.1997

Part Time File Clerk

A.M. Castle Metals & Co.
11.1986 - 05.1987

Graduate -

Madonna High School

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