CINDY BAMPTON
Richland,WA
Summary
My background includes performing comprehensive administrative tasks to provide seamless office operations while improving efficiency. Proficient in updating documentation, producing reports and tracking student progress. Tech-savvy and adept user of Microsoft Office and Excel to create monthly report and spreadsheets. I excel in providing first-rate customer service to achieve maximum satisfaction and retention. Energetic problem solver, skill-builder and conflict resolver. Reliable Paraprofessional with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping.
Overview
25
25
years of professional experience
Work History
Paraprofessional – ELL Coordinator
Richland School District
Richland, WA
10.2014 - Current
- Compiled, sorted and verified the accuracy of data before it was entered.
- Created and updated monthly spreadsheets to track English Language Learners and enter data for Administrative use with Excel.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Assisted with administrative tasks, including filing, answering phones, scanning, copying, greeting and assisting visitors, maintaining confidential files.
- Maintained confidentiality and developed relationships through interdepartmental document delivery.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Worked with individual and small groups of students of different learning levels, reinforcing class lessons, helping with projects and proctoring state testing.
Sales Associate
Marshalls
Richland, Washington
09.2007 - Current
- Trained new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and.
Key Carrier
Sunburst Video
Richland, WA
05.2000 - 04.2007
- Move overstock items and make purchase requests.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Enthusiast, friendly and energetic with a genuine desire to provide outstanding customer service.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Connected with customers daily to understand needs, aided and collected feedback to optimize operations.
- Received and submitted payments and returns with accuracy and efficiency.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Prepared safe audit and daily sales reports.
- Organized cash movements between offices and to or from banks.
- Trained new team members in cash register operation, stock procedures and customer service.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education
Associate of Arts - General Psychology
Columbia Basin College
1989
Skills
- Microsoft Word, Excel
- Strong communication skills
- Data Entry/Documentation
- Managing purchasing activities
- Mail processing
- Spreadsheet Development
- File and Database Management
- Administrative support
- Student records management
- Assessment scheduling
- Proctor state and district testing
- Reading comprehension skills Behavior modification
- Shipping and Receiving
- Customer satisfaction
Timeline
Paraprofessional – ELL Coordinator
Richland School District
10.2014 - Current
Sales Associate
Marshalls
09.2007 - Current
Key Carrier
Sunburst Video
05.2000 - 04.2007
Associate of Arts - General Psychology
Columbia Basin College
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