CLAUDIA SCHEIBE
Sayville,New York
Summary
Seasoned sales professional with a successful track record in hotel catering and room sales. Exceptional communication skills, proficient in identifying and maximizing revenue opportunities. Demonstrated leadership abilities, mentoring colleagues and excelling in customer service. Results-oriented with a strong background in corporate sales management, recognized for driving sales growth and implementing effective strategies. Collaborative team player focused on achieving results and adapting to changing market needs. Equipped with valuable negotiation and strategic planning skills. Experienced customer service skills in handling objections. Primary strength has always been my personal relationship with my clients. I always care.
Overview
25
25
years of professional experience
Work History
Director of Catering
Radisson Hotel Hauppauge LI
01.2020 - Current
- Responsible for all booking, planning, finalizing and implementation of all catering functions in the hotel
- Responsible for collection of all payments for services
- Selected to train all sales and support staff on Salesforce-Amadeus Delphi CRM upgrade
- Regularly handled weekly revenue meetings for sleeping rooms
- Attended meetings and property walk-throughs with Regional Management
- Attended operations meetings to coordinate implementation of all upcoming groups and functions.
- Responsible for forecasting sleeping room and catering projections.
- Handled all customer-related feedback, concerns and objections
- Coordinated new program, renting property's excess parking lot space generating $12K in additional monthly revenues
- Turned down unemployment and worked extensively throughout every single day of COVID crisis including contributing with every hotel department and function…happily
Senior Corporate Sales Manager
Radisson Hotel Hauppauge LI (Formerly Upsky LI)
03.2000 - 01.2020
- Consistently meets sales goals
- Designed and created marketing materials
- Experience selling all markets with particular strengths in Corporate, Preferred, Government Social and Sports
- Responsible for booking, planning and implementing all stages from beginning to close of event
- Initiated and ran Sales/Resume and BEO meetings, ensuring the successful execution of group and catering events
- Responsibilities include the managing and calculating of month-end numbers which determine sales executives' goals and incentives
- Assisted on budget and forecasting for rooms and catering.
- Assisted in setting group ceilings and transient rates
- Consistently commended for team building, leadership and implementing strategies for generating new business
Skills
Engaging sales presentations
- Client account management
- Team leadership
- Building client rapport
- Event coordination
- Certified TIPS instructor
- Effective problem resolution
- Sales growth initiatives
- Evaluating potential clients
- Awarded 8 Gold Keys in Hospitality Marketing Shops
Timeline
Director of Catering
Radisson Hotel Hauppauge LI
01.2020 - Current
Senior Corporate Sales Manager
Radisson Hotel Hauppauge LI (Formerly Upsky LI)
03.2000 - 01.2020
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